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    Hotel JEN Manila by Shangri-La (Pasay, Philippines)

    Hotel JEN Manila by Shangri-La (Pasay, Philippines)

    About JEN Manila by Shangri-La

    Jen Manila is a four-star family friendly hotel featuring a fitness center, two bars, an outdoor pool and free wireless Internet access in public areas. The hotel is a mile from Cultural Center of the Philippines. Room amenities include air-conditioning, blackout curtains, a LCD TV with cable access, an in-room safe, a coffee/tea maker and free bottled water. Jen Manila features a children’s wading pool, a safe-deposit box at the front desk, laundry facilities and conference space. A limo/town car service is available and valet parking is provided at a surcharge. Latitude specializes in Asian cuisine and serves breakfast, lunch and dinner. Kitcho’s specialty is Japanese cuisine and is open for lunch and dinner. Coffee.com café serves light fare only and is open daily. A breakfast buffet is available at a surcharge. The hotel is three miles from Rizal Park and a 20 minute drive from Ninoy Aquino International Airport.

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Pool
    • Spa(Unavailable)
    • Parking
    • Pets (Unavailable)
    • A/C(Unavailable)
    • Restaurant
    • Hotel bar
    • Gym

    Rating overview

    • LocationGood  (7.8 / 10)
    • RoomsVery good  (8.2 / 10)
    • ServiceExcellent  (8.7 / 10)
    • CleanlinessExcellent  (8.5 / 10)
    • Value for moneyVery good  (8.1 / 10)

    Positive Reviews

    positive:

    Very friendly and multilingual staff members

    The staff members are very considerate and helpful. With multilingual staff on hand, the hotel caters to a wider clientele base from different nationalities. The reception staff are very swift and professional during the check-in/out process.

    positive:

    Enjoyable breakfast buffet

    There is a wide selection of items in the hotel's breakfast buffet. Every item is skilfully prepared and plenty enough to satisfy all the guests. The atmosphere is very relaxing and peaceful.

    positive:

    Free high speed Wi-Fi makes for easy communication

    The hotel offers free Wi-Fi which is very convenient because it is fast and the signal is strong in both the rooms and public areas. Browsing the web is an enjoyable experience.


    Negative Reviews

    negative:

    Some beds were very uncomfortable to sleep in

    Though generally a personal preference, a good number of guests complained about the beds enough to warrant a concern. Those affected thought the beds were too soft and did not offer proper spinal support. As such, a few guests woke up with aching backs and some with stiff necks.

    negative:

    The hotel was quite pricey in general

    Some guests were of the belief that the rooms were too expensive once you took into account the room rates versus what was provided in the room. Some also pointed out the high prices of food items that went contrary to their liking. They felt they did not get value for their money.

    negative:

    Sound insulation rather poor

    A few guests who have stayed at hotel have complained of the thin walls thus having disturbed by noise especially at night. The nightclubs nearby can get rather noisy as a result of the revellers and loud music. Those looking for a peaceful night's sleep will unfortunately not be able to have it some of the time and especially during the weekends.


    All amenities

    Wellness / Spa
    1. Beauty salon
    Property amenities
    1. Business centre
    2. Café
    3. Entrance hall/lobby
    4. Lift
    5. Gym
    6. Parking
    7. Porter service
    8. Hotel bar
    9. Pool bar
    10. Conference rooms
    11. Non-smoking rooms
    12. Restaurant
    13. 24-hour reception
    14. Sun umbrellas
    15. Deck chairs
    16. Towels at the pool
    17. Laundry service
    18. WiFi in public areas
    19. Room service
    20. Fax/Modem access
    21. Doctor on site
    22. Car hire
    23. Concierge
    24. Airport shuttle
    25. Free WiFi in public areas
    26. ATM
    27. Valet parking
    28. Pool
    29. Luggage storage
    30. Housekeeping
    31. Free WiFi
    32. Breakfast
    33. Regular disinfection
    34. Hand sanitizer provided
    35. Temperature screening
    36. Masks provided
    37. Safe distance
    38. Response protocol
    39. Online check-in/check-out
    Accessibility
    1. Wheelchair accessible
    2. Accessible hotel
    Room amenities
    1. Ironing board
    2. Television
    3. Electric kettle
    4. Pay-TV
    5. Sitting area
    6. Safe
    7. WiFi
    8. Free WiFi (rooms)
    Theme / Type
    1. Convention hotel

    Arrival / Departure

    1. Check in: 14:00

    Contact

    3001 Roxas Boulevard,  1305,  Pasay,  Philippines
    Telephone: +63(2) 795 8888 | Fax: +63(2) 708 9856

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