Hunguest Szeged ex Forrás

The hotel offers a memorable stay, primarily distinguished by its direct, covered connection to the expansive Aquapolis water park, featuring numerous slides and pools. This makes it an ideal destination for families with children seeking aquatic fun and entertainment. Guests consistently highlight the excellent food quality and variety offered, particularly through the half-board option, and commend the generally kind and helpful staff. The hotel's own wellness area, reserved for adults, is also a significant draw for couples and wellness seekers looking for relaxation. While the cleanliness of the rooms is often praised, some guests note issues with room temperature control. To ensure a comfortable stay, it is advisable to inquire about any ongoing renovations that might cause noise and to be aware of the parking arrangements, as costs can add up.

Facilities & Amenities
Guests appreciate the hotel's comprehensive range of facilities, designed for both relaxation and entertainment. The hotel boasts its own dedicated wellness area, exclusively for guests aged 16 and above, which includes an aroma room, salt room, various saunas (such as Finnish and steam), a jacuzzi, and a tepidarium, alongside a small pool and a bar. An outdoor wooden sauna is also available. For active guests, a fitness center is provided. The spacious lobby serves as a vibrant hub, equipped with comfortable furniture, digital play tables, pool tables, a bowling alley, a game room, and a playroom for younger children. While free Wi-Fi is available, some guests noted that certain saunas were not always operational or had limited hours.

Cleanliness & Room Comfort
The hotel generally receives praise for the cleanliness and comfort of its rooms, which are often described as spacious and tidy. Guests frequently mention the comfortable beds and good heating, along with the presence of a large TV and beautiful bathrooms featuring nice shower cabins. Many appreciate the in-room coffee and tea setup, complete with a kettle, and the provision of bathrobes and towels. However, a recurring concern is the room temperature, with many reporting rooms being too hot (up to 32°C) even with heating off, and the air conditioning not working or being unavailable. Some guests experienced uncomfortable sofa beds, sagging mattresses, or issues like moldy grout, dirty carpets, dust, and blocked showers. Noise from corridors and adjacent rooms is also occasionally reported.

Dining & Food Quality
The dining experience at the hotel is a significant highlight for many guests, with the half-board option consistently receiving high praise for its excellent food quality and wide variety. Both breakfast and dinner buffets are noted for their deliciousness and abundance, featuring a mix of Hungarian national dishes and international cuisine. The hotel caters well to diverse dietary needs, offering vegan, vegetarian, lactose-free, and gluten-free options, including specific items like fried duck liver and fish soup. A dedicated children's food corner is also available. However, a notable inconvenience for some guests was the temporary restaurant location due to renovations, requiring a walk through the water park to a converted gym, which was described as crowded and lacking ventilation. Some guests also reported slow replenishment of popular dishes, cold food, or watery juice from machines.

Location & Accessibility
The hotel boasts a highly advantageous central location, allowing guests to easily reach the city center and various attractions within a 10-15 minute walk. Its direct, covered connection to the Aquapolis water park is a major draw, providing seamless access to extensive aquatic facilities. While the hotel offers its own parking, it is often limited and comes with a fee, which some guests found expensive, especially compared to street parking options nearby. It's important to note that street parking can also be paid and subject to specific regulations, occasionally leading to fines for unaware guests. Some guests experienced issues with the hotel's elevators, describing them as old, slow, or prone to sudden door closures, which caused inconvenience, particularly when one was out of order during their stay.

Staff & Service
The hotel staff generally receives commendation for their kindness, helpfulness, and attentiveness, contributing positively to the guest experience. Many guests highlight the friendly staff and their willingness to accommodate requests, such as providing extra bathrobes or refilling coffee supplies. The check-in process is often described as quick and efficient, though some guests encountered delays due to computer system issues or long queues. The waiters in the restaurant are frequently praised for their hard work and dedication, even during busy periods. However, feedback is mixed, with some guests reporting instances of unhelpful or rude receptionists, particularly concerning parking or room issues. There were also mentions of housekeeping entering rooms without permission and some restaurant or bar staff being perceived as inattentive or slow. The animation team for children is consistently lauded for their engaging and friendly approach.

Additional Information
Guests should be aware of ongoing renovation works in certain areas, including the restaurant, which have caused noise and dust, and necessitated a temporary dining location. The water park access, while included, often sees the main area and slides open only from 2 PM on weekdays, and some slides may be non-operational. The hotel's spa permits nudity in shared saunas, which some guests found uncomfortable. A significant concern raised by some guests is the early 10 AM check-out time, which many feel is too rushed. While the hotel is pet-friendly, some rooms lack mosquito nets on balcony doors. Additionally, the hotel hosts various events that can generate considerable noise, impacting guest relaxation. Some guests reported issues with the cleanliness of the children's playroom.