Best Western Hotel Majestic

Avenida Madero, Col Centro06000Mexico CityMexico
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About Best Western Hotel Majestic

Best Western Hotel Majestic is located in the heart of Mexico City, across from the National Palace, Metropolitan Cathedral, and government buildings. Housed in a unique historical building with features like carved wood, stone work and bronze, guests can enjoy the rooftop restaurant with some of the best views of the city.

Rooms include an in-room safe, alarm clock, satellite TV and a hair dryer. Some have balconies with views.

The 24-hour front desk has multilingual staff, and guests can arrange to leave their luggage or have the use of a larger safe. Babysitting services are available on request, as is the use of a computer, fax, and photocopier. Take a break in the lobby with a newspaper.

La Terraza, the rooftop restaurant, serves Mexican and International cuisine. Room service is available and there is a cocktail lounge on-site.

Benito Juarez Airport is 3.5 miles from Best Western Hotel Majestic.


Avenida Madero, Col Centro, 06000, Mexico City, Mexico
Telephone: +52(55)55218600 | Fax: +52(55)55126262 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Airport shuttle
  • Business centre
  • Concierge
  • Conference rooms
  • Convenience store
  • Free WiFi in lobby
  • Hotel bar
  • Hotel safe
  • Laundry service
  • Lift
  • Non-smoking rooms
  • PC with internet
  • Porter service
  • Restaurant
  • Room service

Room facilities

  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Desk
  • Electric kettle
  • Fridge
  • Hairdryer
  • Ironing board
  • Room safe
  • Telephone
  • Television
  • WiFi in rooms


  • Wheelchair accessible

For children

  • Childcare / Babysitting

Arrival / Departure

  • Check-in: 14:00
  • Check-out: 13:00

Positive Reviews

Million dollar views.

Guests would stay again, if only for the magnificent views of the Zócalo and surrounding area. Many enjoyed watching free concerts, flag raising ceremonies, and other activities from either their rooms or the wonderful rooftop restaurant. A bonus was that the surrounding neighborhood was also pleasant and felt very safe.

Authentic Mexican feel.

Despite being part of a chain of hotels, the Best Western Majestic was a unique historical gem for many. Guests loved the 1930's architecture and characterful features like the spiral staircase and ornate lighting.

Restaurant worth a try.

In addition to the awesome views, guests were generally satisfied with meals served at the restaurant. Staff were noticeably personable, and many said that they were the friendliest group of workers at the hotel.

Negative Reviews

Spartan rooms.

Accommodation didn't match the rest of the hotel. Guests were often disappointed with basic rooms that lacked things like nice towels and bedding, as well as other amenities that contribute to a comfortable stay. Carpets were frequently worn, and many guests said that mattresses needed replacing.

Noise could be a factor.

Noise sometimes played a large part in whether or not guests enjoyed their stay. Unfortunately, several visitors had problems with paper thin walls that made it easy to hear sounds from the bar and restaurant. Being in the middle of it all has its perks, but street noise also put a damper on the great location for many guests.

Inefficient hot water.

It seems the plumbing system couldn't always keep up with the number of guests. Morning showers were a chilly situation for some, while others found that water took a very long time to warm up.

Rating Overview

Rating trivago Rating Index based on 2199 reviews across the web
7.5 /10
  • Expedia
    7.4 /10
  • loveholidays
    8.0 /10
    7.4 /10
    7.3 /10
  • Zoover
    5.8 /10
  • Other Sources
    7.4 /10
7.5 out of 10 based on 2199 reviews