Hotel Concorde Makkah

Aziziyah Main Road21955MakkahSaudi Arabia
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About Hotel Concorde Makkah

Conveniently located within a ten-minute drive from Al-Masjid al-Haram, the world's largest holy mosque, Hotel Concorde Makkah is a modern budget friendly hotel situated in two high rise buildings featuring meeting rooms, a ball room for gala events, and free self-parking. Ideal for both business and leisure travellers, the hotel is close to unique shops and many local points of interest.

Guest room amenities include a pleasing earth-tone decor, contemporary furnishings with a work desk, television, mini fridge, sitting area, coffee and tea making facilities, and en suite bathrooms with complimentary toiletries. Non-smoking rooms are available.

Hotel Concorde Makkah features a 24-hour multi-lingual reception desk, currency exchange, and a shuttle service to Kabba and Jamarat. Secure luggage storage and laundry services are available.

The hotel restaurant features international cuisine and room service is available.

The hotel is less than a ten-minute drive from the sacred cave of Hira.

Contact

Aziziyah Main Road, 21955, Makkah, Saudi Arabia
Telephone: +966(2)5532662 | Fax: +966(2)5566702 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour room service
  • 24-hour reception
  • Business centre
  • Conference rooms
  • Express check-in / out
  • Free WiFi in lobby
  • Hotel bar
  • Hotel safe
  • Laundry service
  • Lift
  • Non-smoking rooms
  • PC with internet
  • Pets allowed
  • Restaurant
  • Room service
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Central heating
  • Desk
  • Electric kettle
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Accessibility

  • Wheelchair accessible

Arrival / Departure

  • Check-in: 14:00
  • Check-out: 15:00

Positive Reviews

A Good Value For The Money

Guest comment that the property is close to public transportation, offers free parking, and provides basic lodging at an affordable price. Guests report that the hotel is close to the mosque and several local points of interest and is an excellent value for the money, noting they will return.

Casual Comfort

Guests comment that the budget friendly hotel is conveniently located, the basic rooms are comfortable for sleeping and that they had a good rest and that for an extended stay, they would return again and recommend to family and friends. The hotel has an on-site restaurant with room service and cafes and coffee houses are within a short stroll.

Round The Clock Shuttle Service

Guests comment that the 24-hour shuttle service to the Holy Kaba was a big convenience.

Negative Reviews

Cleanliness Standard Below Par

Several guests remark that the rooms are not cleaned to an acceptable standard, noting that the linens are stained, the shower grout dirty, windows dull, and the carpets soiled. Guests staying for several days complained that the rooms are not cleaned daily and repeated requests for service and fresh linens were ignored. Other guests noted that the hotel is dated, tired and ready for refurbishing.

Unpleasant Staff

Complaints of poor service and a dismissive attitude exhibited by the staff, was a concern for many guest. Room service is slow and guest request are ignored or processed with an unpleasant response. Guests felt that they were an inconvenience, rather than welcomed travellers. Guests comment that they appreciate that the check-in and check-out process is expedited, quick and easy, and that while other staff in the hotel were unfriendly, the front desk staff adequately performed their function.

Air-Conditioning Issues

Guests have reported that the air-conditioning is inadequate in public areas and undependable in the guest rooms, noting that the air-conditioning is but on of several noticeable areas that need maintenance attention. A musty smell was mentioned and some guest said the rooms smelled strongly of cigarette smoke.

Rating Overview

Rating trivago Rating Index based on 1086 reviews across the web
6.5 /10
  • Other Sources
    6.8 /10
6.5 out of 10 based on 1086 reviews