Sofitel Dubai Downtown

Downtown DubaiDubaiUnited Arab Emirates
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About Sofitel Dubai Downtown

Boasting two on-site pools and a full-service spa and wellness centre, Sofitel Dubai Downtown offers five-star luxury accommodation in the vicinity of the world's tallest building, the Burj Khalifa, with connections to the Dubai Mall.

Chic, modern rooms offer awe-inspiring views of the Dubai coastline or Dubai Downtown, while private bathrooms feature a soaking bath tub and rain shower. A flat screen TV and BOSE media station are available for your entertainment.

A state-of-the-art fitness centre offers guests the ability to blow off some steam, while complimentary amenities include amongst others, valet parking, ironing, concierge and ticket service.

Guests can dine on-site at Les Cuisines, Wakame, INKA, or Almayass at the Penthouse, then head off to the bar for an after-dinner refreshment. Different dietary requirements are catered for.

The Dubai Mall is within a short walk of Sofitel Dubai Downtown, there are two train stations within five minutes, and the Dubai International Airport is a 15-kilometre drive.


Downtown Dubai, Dubai, United Arab Emirates
Telephone: +971(4)5036666 | Fax: +971(4)5036667 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour room service
  • 24-hour reception
  • Beach / Sun umbrellas
  • Business centre
  • Car park
  • Concierge
  • Conference rooms
  • Deck chairs / Sun loungers
  • Express check-in / out
  • Free WiFi in lobby
  • Gym
  • Hotel bar
  • Hotel safe
  • Hypoallergenic rooms
  • Laundry service
  • Lift
  • Non-smoking rooms
  • Outdoor swimming pool
  • PC with internet
  • Pool bar
  • Porter service
  • Restaurant
  • Room service
  • Terrace
  • Towels at the pool / beach
  • Wellness centre / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Fan
  • Flatscreen TV
  • Free WiFi in rooms
  • Fridge
  • Hairdryer
  • Hypoallergenic bedding
  • Internet
  • Ironing board
  • Kitchen / Kitchenette
  • Room safe
  • Satellite TV
  • WiFi in rooms

Wellness / Spa

  • Beauty salon
  • Body treatments
  • Massage
  • Sauna
  • Steam room
  • Turkish bath / Hammam
  • Whirlpool / Hot tub


  • Accessible parking
  • Accessible paths / corridors
  • Deaf accessibility equipment
  • Wheelchair accessible

For children

  • Child / Baby cot
  • Childcare / Babysitting
  • Kids' club
  • Kids' playground

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 12:00

Positive Reviews

Luxurious beds

You are assured of an amazing night's sleep at this hotel. Beds are spacious, with lovely upscale bedding. Linens are freshly laundered, and you may be forgiven for feeling like you are floating on clouds. Many guests decided it was worth sleeping in for a little while longer than they were originally planning to do.

Easy access to Dubai Mall

With this great land mark within one kilometre of the hotel, you will be able to get there quite easily by foot. As it is one of the largest shopping malls in the world, you can be absolutely sure you will find what you are looking for. For those guests who are devoted to shopping, this will be like retail heaven.

Friendly staff

The staff here have received numerous compliments for their impeccable behaviour and superb service. You will receive personal attention after check-in to make sure you are satisfied with your room. Guests said that no matter what they needed, the staff were always on hand to assist. If you need to leave rather early, you can even request a special breakfast to be served before regular dining hours.

Negative Reviews

Not cheap

It may not for the budget-conscious, as several guests complained that it was a little on the expensive side. Regardless, they also said you get what you pay for, and there were no complaints when it came to the multitude of amenities and conveniences at this luxurious location.


Many reviews thought that the hotel is very well priced for a five star but a few felt that it was expensive.

Disorganised, billing issues.

A few goof-ups in orders, issues relating to attentiveness of the staff and some problems relating to billing have been reported by some guests.

Rating Overview

Rating trivago Rating Index based on 1689 reviews across the web
9.1 /10
  • Expedia
    9.2 /10
    9.2 /10
    9.3 /10
    7.4 /10
  • Other Sources
    8.8 /10
9.1 out of 10 based on 1689 reviews