Sheraton Mall of the Emirates Hotel, Dubai

Sheikh Zayed Road DubaiUnited Arab Emirates
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About Sheraton Mall of the Emirates Hotel, Dubai

Attached to the lavish Mall of Emirates, Sheraton Mall of the Emirates Hotel, Dubai is in a dream position for shopping enthusiasts. The adjoining Metro station and central location of the hotel also ensure Dubai's main sights are within easy reach.

There is a diverse range of room types available, from the Classic Room to the immense Royal Suite – some with incredible views over the cityscape. Each room has a sofa, flat-screen TV, safe and universal docking station.

Sheraton Mall of the Emirates Hotel, Dubai incorporates a fitness centre and spa with steam room, sauna and Jacuzzi. Business guests can hire meeting space and an 80 square-metre board room. There is a free shuttle service to Jumeirah.

There are many places to unwind with a drink, snack or full-blown meal within the hotel or the mall. These include the onsite Turkish restaurant, Besh, and the Brunswick Sports Bar.

Both Palm Jumeirah and the Dubai World Trade Center are within a 20-minute drive of the hotel.


Sheikh Zayed Road , Dubai, United Arab Emirates
Telephone: +971(4)377 2000 | Fax: +971(4)377 2001 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour room service
  • 24-hour reception
  • Airport shuttle
  • Business centre
  • Car park
  • Concierge
  • Conference rooms
  • Deck chairs / Sun loungers
  • Free WiFi in lobby
  • Gym
  • Hotel bar
  • Laundry service
  • Lift
  • Non-smoking rooms
  • Outdoor swimming pool
  • PC with internet
  • Pool bar
  • Restaurant
  • Room service
  • Terrace
  • Towels at the pool / beach
  • Wellness centre / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Cosmetic mirror
  • Desk
  • Free WiFi in rooms
  • Hairdryer
  • Hypoallergenic bedding
  • Internet
  • Ironing board
  • Kitchen / Kitchenette
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Massage
  • Sauna
  • Steam room
  • Whirlpool / Hot tub


  • Accessible parking
  • Wheelchair accessible

For children

  • Child / Baby cot
  • Childcare / Babysitting

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 12:00

Positive Reviews

Hotel amenities are high in quality.

Past guests report that the Sheraton Dubai Mall of the Emirates Hotel houses a number of high quality amenities. The hotel spa and fitness center are said to be very good, whilst the rooftop swimming pools are suitable for families.

Mall of the Emirates location offers convenience.

Connected directly to the Mall of the Emirates, the hotel is highly convenient for those visitors looking to enjoy a spot of shopping. The mall is also home to an assortment of entertainment and activities, including indoor skiing.

Hotel staff is approachable and obliging.

From reception staff and bellhops to servers and housekeeping, guests report that the hotel staff is friendly and helpful. Some guests have reported that staff goes above and beyond the call of duty.

Negative Reviews

Frustrating lifts

Guests find the hotel's lift system to be a little bit irritating. You seem to have to regularly change lifts to get to and from your room.

Breakfast could be improved

The quality of the breakfast served in the hotel appears to be a divisive issue with guests claiming it is lacking quality and variety. It can get quite tedious to say the least if you're staying a few nights having the same selection every day. Guests also find the quality of service to be poor and disorganised at times.

Poor bathroom design exposed

The modern design feature of having the bathroom and bedroom separated by a glass wall is clearly not to everyone's taste. Guests often do not feel easy bathing or using the toilet in full view.

Rating Overview

Rating trivago Rating Index based on 1627 reviews across the web
8.7 /10
  • Expedia
    8.8 /10
    8.8 /10
    8.7 /10
  • Other Sources
    8.5 /10
8.7 out of 10 based on 1627 reviews