Sheraton Grand Hotel, Dubai

3 Sheikh Zayed Road, P.O Box 123979Dubai123979United Arab Emirates
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About Sheraton Grand Hotel, Dubai

Sheraton Grand Hotel, Dubai is a luxury hotel that equally caters to families and business travellers. The hotel features a restaurant, bar, spa, rooftop pool and central location close to the airport.

Rooms and suites are air-conditioned and feature a flat-screen television, safe, minibar and coffee and tea facilities. The one, two and three bedroom apartments feature a full kitchen, dining area and washing machine.

Complimentary Wi-Fi service is available throughout the hotel and valet parking is free for guests. The spa offers a wide variety of treatments and has a steam room, sauna, Jacuzzi and ice fountain.

Feast Restaurant serves a variety of Arabic and Mediterranean dishes and guests can enjoy specialty cocktails at the rooftop bar. 24-hour room service is also offered.

Zabeel Park, Dubai Garden Glow are only one kilometres away from Sheraton Grand Hotel, Dubai. Other nearby attractions Jumeirah Plazaat 2.5 kilometres away and At The Top - Burj Khalifa which is 3.8 kilometres away.


3 Sheikh Zayed Road, P.O Box 123979, Dubai, 123979, United Arab Emirates
Telephone: +971(450)34444 | Fax: +971(4)5034343 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour room service
  • 24-hour reception
  • Airport shuttle
  • Beach / Sun umbrellas
  • Bell service
  • Business center
  • Computer with internet
  • Concierge
  • Conference rooms
  • Convenience store
  • Deck chairs / Lounge chairs
  • Doctor on site
  • Elevator
  • Express check-in / out
  • Free WiFi in lobby
  • Gym
  • Hotel bar
  • Hotel safe
  • Laundry service
  • Non-smoking rooms
  • Outdoor swimming pool
  • Parking garage
  • Pets allowed
  • Pool bar
  • Restaurant
  • Room service
  • Terrace
  • Towels at the pool / beach
  • Wellness center / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Cosmetic mirror
  • Desk
  • Electric kettle
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Ironing board
  • Refrigerator
  • Room safe
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Body treatments
  • Hot stone massage
  • Massage
  • Sauna
  • Steam room
  • Whirlpool / Hot tub


  • Wheelchair accessible

For children

  • Child / Baby crib

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 12:00

Positive Reviews

Central, Easy-to-get-around Location

Major attractions are only a short walk or drive away from this hotel. Guests reported that it is very easy to get around the city especially with the easily-accessible trains and buses and the fact that it's very easy to get a cab in front of the hotel.

Big Breakfast with Lots of Variety

The breakfast served in the morning is huge and features a variety of delicious items to ensure that guests get what they need before setting out for the day exploring the city.

The Pool Area is Breathtaking

A quiet, peaceful rooftop area with warm, relaxing waters combined with the spectacular view of Dubai's skyline makes the swimming pool a favourite among guests.

Negative Reviews

Staff Members are Rude and Unaccommodating

Guests to this hotel are greeted by rude and unaccommodating staff members who provide very unprofessional service. Guests reported that they ignore complaints and requests, they are unhelpful and unresponsive to issues and they are unapologetic when things go wrong.

Various Services are not Run Properly

Various services and departments around this hotel don't seem to run well. Room service is slow and hard to reach, housekeeping have a habit of not delivering on requests and guests have to wait for a long time to get their car from valet parking.

The Guest Rooms are Lacking

The guest rooms at this hotel are lacking in terms of comfort and design. Guests reported that the furnishings are not all that comfortable, the lighting is dark and some areas of the rooms are dusty and dirty.

Rating Overview

Rating trivago Rating Index based on 3410 reviews across the web
9.3 /10
  • loveholidays
    10 /10
  • Expedia
    8.8 /10
    8.9 /10
    9.0 /10
  • Other Sources
    8.5 /10
9.3 out of 10 based on 3410 reviews