Novotel Suites Dubai Mall of the Emirates

2A Street Dubai283825 United Arab Emirates
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About Novotel Suites Dubai Mall of the Emirates

Set adjacent to Dubai’s Mall of the Emirates, Novotel Suites Dubai Mall of the Emirates boasts a rooftop swimming pool and complimentary daily shuttle. This family-friendly hotel is just a seven-minute walk to Ski Dubai and a nine-minute walk to Sharaf DG metro station.

The air-conditioned suites feature separate living spaces with sofa beds and large flat-screen TVs with satellite channels. Added in-room conveniences include free Wi-Fi access, coffee/tea making facilities, stocked minibar, and en-suite bathroom with hairdryer.

Along with a full-service spa and a health club, Novotel Suites Dubai Mall of the Emirates also offers a 24-hour fitness centre and an arcade room. Private parking is complimentary.

The 24-hour Deli Boutique Restaurant serves buffet breakfast, international dishes, and snacks. Wide ranges of Italian favourites are offered at the Amici Restaurant. For guests’ convenience, a 24-hour room service is also available.

Palm Jumeirah, one of the world's largest man-made island, is five miles from the hotel. The iconic Burj Khalifa is nine miles away.


2A Street , Dubai, 283825 , United Arab Emirates
Telephone: +971(4)3823200 | Fax: +971(4)3823201 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • 24-hour room service
  • Airport shuttle
  • Beach / Sun umbrellas
  • Bell service
  • Business center
  • Computer with internet
  • Conference rooms
  • Convenience store
  • Deck chairs / Lounge chairs
  • Elevator
  • Express check-in / out
  • Free WiFi in lobby
  • Gym
  • Hairdresser
  • Hotel bar
  • Hotel safe
  • Laundry service
  • Non-smoking rooms
  • Outdoor swimming pool
  • Parking garage
  • Restaurant
  • Room service
  • Terrace
  • Towels at the pool / beach
  • Wellness center / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Fan
  • Flatscreen TV
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Ironing board
  • Refrigerator
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Massage


  • Accessible parking
  • Accessible paths / hallways
  • Deaf accessibility equipment
  • Wheelchair accessible

For children

  • Child / Baby crib
  • Childcare / Babysitting

Arrival / Departure

  • Check-in: 14:00
  • Check-out: 12:00

Positive Reviews

Convenient and Easily Accessible Location

Reviews indicate that this hotel is perfect for those who want to go shopping as it is connected to the world-class Mall of the Emirates. There is also a metro station just within a five-minute walk, making it easy to go around the area. Moreover, guests noted that there are many surrounding restaurants which are open 24 hours – something that they find to be convenient.

Highly Accommodating Personnel

Guests felt at home during their stay at the hotel due to the accommodating personnel. There were many instances when the staff would go out of their way just to ensure that the needs of the guests are met. Additionally, they were also very attentive to the travellers’ requests, and would comply immediately.

Delicious On-site Foods

The breakfast served every morning was commendable according to guests, and there was an extensive choice of food for everyone. Guests also appreciated the on-site restaurants, stating that they served great cuisine.

Negative Reviews

Various Bathroom Issues

Guests pointed out that the bathrooms were too small relative to the room size. They also noted that the bathrooms needed a bit more attention, as there were issues with cleanliness including damp odour, hair strands, and moulds.

Slow, Disappointing Wi-Fi

Although the hotel offers free Wi-Fi throughout, guests who availed of it were not very pleased with what they have experienced. They expressed their disappointment over the slow Internet access, especially inside the rooms.

Hard and Uncomfortable Beds

Guests, in general, were not very happy with the beds. They pointed out that the mattresses were too hard, and were uncomfortable. They also noted that this could be a big issue for those who have back problems.

Rating Overview

Rating trivago Rating Index based on 3852 reviews across the web
8.1 /10
  • Expedia
    8.2 /10
    8.2 /10
    8.1 /10
  • Zoover
    8.0 /10
    6.4 /10
  • Other Sources
    8.1 /10
8.1 out of 10 based on 3852 reviews