Crowne Plaza Dubai - Festival City

Dubai Festival City,Po Box 45777DubaiUnited Arab Emirates
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About Crowne Plaza Dubai - Festival City

Crowne Plaza Dubai - Festival City is a large-scale waterfront property overlooking Dubai Creek in the emirate’s Festival City development.

Guests of Crowne Plaza Dubai - Festival City can take their pick from spacious double, twin and king rooms as well as a select number of suites. Creek-view units are available here and all rooms feature soft, modern décor, iPod docking stations and designer furniture.

This property features ample outdoor terrace space as well as a pool. The on-site gym offers a range of cardio and weight equipment, but for a more relaxing experience, guests can book a range of Arabic-inspired treatments in the hotel’s spa.

In-house restaurant Zaytoun serves up classical Arabic cuisine while the Belgian Beer Café offers Trappist and Abbey Brews. The Skyline Lounge specialises in cocktails and city views.

Festival City Mall can be accessed directly from this property. The building is also close to Dubai’s famous Burj Khalifa.


Dubai Festival City,Po Box 45777, Dubai, United Arab Emirates
Telephone: +971 47012222 | Fax: +971 42329097 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour room service
  • 24-hour reception
  • Bell service
  • Business center
  • Concierge
  • Conference rooms
  • Convenience store
  • Elevator
  • Express check-in / out
  • Free WiFi in lobby
  • Gym
  • Hotel bar
  • Hotel safe
  • Laundry service
  • Non-smoking rooms
  • Outdoor swimming pool
  • Parking garage
  • Pool bar
  • Restaurant
  • Room service
  • Terrace
  • Towels at the pool / beach
  • Wellness center / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cosmetic mirror
  • Desk
  • Electric kettle
  • Flatscreen TV
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Ironing board
  • Refrigerator
  • Room safe
  • Satellite TV
  • Telephone
  • WiFi in rooms

Wellness / Spa

  • Massage
  • Sauna


  • Accessible parking
  • Accessible paths / hallways
  • Wheelchair accessible

For children

  • Child / Baby crib
  • Childcare / Babysitting

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 12:00

Positive Reviews

Excellent On-Site Bars and Eateries

When it comes to on-site refreshment, this big name hotel certainly impresses. The Arabic cuisine offered by Zaytoun was noted to be consistently fresh and authentic. The Belgian Café was a hit with beer lovers and everyone seemed to have endless praise for the hotel’s daily breakfast buffet. In addition to great food, the vistas from these eateries – which take in the Creek and the city’s skyline – were equally impressive.

Beautifully Designed

Sleek, bright and thoroughly modern, guests loved this hotel’s overall look. Both the exterior and lobby are particularly impressive, ensuring guests a very grand entrance indeed. These design credentials are carried into the on-site restaurants and onward into the rooms themselves. Inside their guest units, new arrivals were pleased to find that their units were equally stylish, plush and very generously sized.

Great Staff and Amenities, Close to POI

Professional yet cheerful and warm, the team here consistently impressed guests with their efficient but extremely obliging attitudes. Swift check-in/check-out procedures are the norm and special requests pose no problem to staff here. In terms of its overall location, this property put guests close to Dubai’s airport and is connected to the Festival City Mall. Those hoping to range further afield liked the hotel’s proximity to the Burj Khalifa and Dubai Creek.

Negative Reviews

Noise and Smelly Linen

Noise appeared to be something of an on-going issue at this large hotel. There are construction works taking place nearby and guests reported being bothered by this din. Many commented that the noise of guests gathering in the lobby area well into the early hours of the morning was also problematic; this did have an impact on sleep quality. Finally, there were reports here of dirty and foul smelling linens and towels.

Rating Overview

Rating trivago Rating Index based on 2052 reviews across the web
9.1 /10
  • Expedia
    9.2 /10
  • Catch it
    9.0 /10
    9.0 /10
    9.8 /10
  • Zoover
    9.3 /10
  • Other Sources
    8.9 /10
9.1 out of 10 based on 2052 reviews