Widus Hotel Clark

This hotel offers a memorable stay, distinguished by its integrated resort experience that connects guests to a larger complex including other hotels, shopping, and a casino. Guests consistently highlight the hotel's overall cleanliness, the friendly and accommodating staff, and the spacious rooms as key aspects of their positive experience. The breakfast buffet also receives frequent praise for its variety and quality. This hotel is particularly well-suited for families seeking a fun and comfortable getaway, couples looking for a relaxing retreat with convenient access to entertainment, and business travelers appreciating the central location and efficient service. To enhance your stay, consider requesting a newly renovated room for optimal comfort and be prepared for thorough security checks upon entry.

Facilities & Amenities
The hotel boasts a popular swimming pool with a slide, which is a major hit with children and families, often described as warm and well-maintained. While the main pool may occasionally be closed for maintenance, the hotel thoughtfully provides passes for guests to access a pool at a nearby affiliated hotel, ensuring uninterrupted enjoyment. Guests consistently report strong and fast Wi-Fi throughout the property, facilitating seamless connectivity. The fitness center is available, though some guests note it is quite small. Some reviews mention that the elevators can be slow, with instances of only one being operational, leading to longer wait times.

Cleanliness & Room Comfort
Guests generally find the rooms to be spacious and clean, with many appreciating the modern decor in newly renovated sections. However, some older rooms are described as tired or in need of updating, with occasional reports of minor issues like mold in shower edges, clogged drains, or non-functional bidets and refrigerators. While many guests praise the comfortable beds, some find them to be hard or stiff, and pillows are sometimes described as too soft. Noise can be an issue, as rooms are not always soundproof, leading to audible disturbances from neighboring rooms or the hallway, particularly in connected rooms. Some bathrooms have also been noted for shower designs that cause water to spill onto the floor.

Dining & Food Quality
The breakfast buffet is a significant highlight for many guests, frequently described as excellent, superb, and offering a wide variety of delicious options. Guests appreciate the extensive spread, though some note that the selection for Western palates can be limited. While the food quality is generally praised, with specific commendations for dishes like chicken, some reviews mention inconsistencies, such as cold items, salty dishes, or tough meat. The hotel's restaurant and cafe offer good food, but some guests find them expensive with occasional long wait times for orders. Despite some minor issues, the overall dining experience is largely positive.

Location & Accessibility
The hotel's central location is a major advantage, offering easy accessibility to various points of interest. Guests appreciate being within walking distance of a casino, shopping centers, and numerous attractions and restaurants. Its proximity to the airport also makes it a convenient choice for travelers. However, parking can be a challenge; it is often described as being far from the hotel, frequently full, and sometimes requiring valet parking for a fee. Guests also note the presence of strict security checks in the parking areas, which can add to the time taken to access the hotel.

Staff & Service
The hotel consistently receives high praise for its friendly staff, who are frequently described as accommodating, helpful, attentive, and professional. Guests highlight the quick check-in process, though some have experienced minor delays. Housekeeping is noted for being attentive and maintaining clean rooms. The reception team, including specific individuals, is often commended for their excellent service. While the room service is efficient, some guests have noted that the hotel can appear short-staffed, leading to longer wait times for requests like coffee refills during breakfast. Security measures are very thorough, with some guests finding them excessively strict and intrusive, including requirements for photographs upon entry.

Additional Information
The hotel is undergoing ongoing renovations, with some guests noting that certain towers or rooms have been newly updated, while others still reflect an older aesthetic. Guests should be aware of the hotel's stringent security checks, which include requirements for guests to be photographed upon entry, a measure some find intrusive. The hotel is known for its thoughtful gestures, such as offering complimentary cakes for guests celebrating special occasions like birthdays or anniversaries. Its unique interconnectedness with other premium hotels and a casino provides guests with a wide array of dining and entertainment options without needing to leave the complex.