Urban Hotel Design

This hotel is highly praised for its central location, just steps away from Piazza Unità d'Italia, making it an ideal base for exploring the city. Guests consistently highlight the exceptional staff and the outstanding breakfast as key elements of their positive experience. The hotel's modern design and comfortable accommodations also contribute to a pleasant stay. It is particularly well-suited for sightseers, cruise passengers due to its proximity to the terminal, business travelers seeking convenience, and couples looking for a romantic city break. Families also find the hotel accommodating, with some rooms offering ample space. To enhance your visit, guests recommend inquiring about room location to minimize potential street noise, and definitely opting for the highly-rated breakfast.

Facilities & Amenities
The hotel features a modern design throughout, with guests appreciating the overall aesthetic. While specific recreational facilities like a pool are not mentioned, the unique glass floor in the breakfast room, which reveals ancient Roman ruins, is a notable and frequently praised amenity. Rooms typically include free water bottles and a selection of toiletries. Free Wi-Fi is available, ensuring guests can stay connected. Some guests noted the absence of in-room coffee or tea making facilities in certain rooms, while others mentioned the presence of a coffee pod machine. An elevator is available, though some rooms may require navigating a few steps beyond the elevator access.

Cleanliness & Room Comfort
Guests consistently commend the hotel's cleanliness, describing rooms as spotless and well-maintained. The comfortable beds, often king-size beds with toppers, are highlighted for ensuring a restful night's sleep. Rooms are generally perceived as modern design and well-appointed, with many featuring large showers in the bathrooms. While most guests find the rooms quiet, some experienced street noise or bar noise, particularly on lower floors or during weekends, and occasional vacuum cleaner noise from cleaning staff. A few guests noted a lack of shelving in bathrooms or the absence of paper tissues. The AC system is effective, though some guests experienced issues with its seasonal activation in spring.

Dining & Food Quality
The hotel's exceptional breakfast is a consistent highlight, frequently described as one of the best experiences for guests. It offers a wide variety of options, including both sweet and savory dishes, hot and cold selections, and high-quality products. Guests particularly enjoy the fresh pastries, the availability of a fresh orange juice machine, and the good coffee. The breakfast room itself is a unique feature, with a glass floor that provides a view of ancient Roman ruins, adding an unexpected historical touch to the dining experience. Most guests found the buffet comprehensive, though some noted that certain hot beverages might incur an additional charge if not using the self-service machine.

Location & Accessibility
The hotel boasts an outstanding central location, being just a few steps or 100 meters from Piazza Unità d'Italia, the city's main square. This prime position places guests within easy walking distance of the cruise terminal, making it highly convenient for pre- or post-cruise stays. The train station is also a walkable distance, typically 10-15 minutes. The surrounding area offers abundant shopping, restaurants, and bars. While there is no on-site parking, the hotel provides convenient off-site options through agreements with nearby underground garages, offering discounts for guests. A valet service is also available, though navigating one-way streets to reach the hotel can be an adventure.

Staff & Service
The hotel's friendly staff consistently receives high praise for their helpfulness, attentiveness, and professionalism. Guests frequently mention the quick check-in process and the staff's willingness to go above and beyond, including providing luggage assistance and excellent restaurant recommendations. The team is noted for being welcoming and accommodating, making guests feel at home. Specific services like arranging taxi service and providing valuable local advice are also highlighted. The staff's dedication to providing excellent service is a recurring theme, contributing significantly to the positive guest experience.

Additional Information
The hotel offers a pet-friendly policy, with some guests delighted to find thoughtful amenities such as bowls, wet wipes, poop bags, and dried apple snacks provided for their furry companions. Guests arriving early have reported positive experiences with early check-in accommodations, sometimes including complimentary coffee and pastries. A convenient late check-out time of 12 PM is appreciated. The hotel also provides free umbrellas for guest use, a practical touch. Some guests noted that the AC seasonal activation can be an issue during shoulder seasons when the weather is warm but the system is not yet fully operational. Certain room configuration issues, such as rooms requiring steps beyond elevator access or bathrooms with glass walls, were mentioned by a few guests.