Thon Hotel Opera

This hotel stands out for its unbeatable central location, offering direct access to the main train station and immediate proximity to the iconic Opera House. Guests consistently highlight the exceptional breakfast buffet as a major draw, praised for its vast variety and high quality. The friendly and helpful staff also contribute significantly to a positive experience, ensuring a welcoming atmosphere. The hotel is an ideal fit for sightseers and tourists eager to explore the city's main attractions, including the Munch Museum and waterfront, all within easy walking distance. Business travelers will appreciate the convenient transport links and well-appointed rooms. For a more peaceful stay, consider requesting a room away from the train station side, and be sure to arrive early for breakfast to enjoy the full selection before it gets busy.

Facilities & Amenities
The hotel offers a range of facilities designed to enhance guest convenience. Many appreciate the presence of a minibar in rooms, though some found the refrigerator to be noisy. Wi-Fi connectivity receives mixed reviews, with some guests experiencing instability, particularly on higher floors, while others found it reliable. The fitness center is available for those wishing to maintain their routine, described by some as basic but adequate. Guests also benefit from ice machines conveniently located on each floor. The TV system and Chromecast functionality proved challenging for some to operate, requiring apps and QR codes, leading to frustration. The hotel also features spacious public areas and conference rooms, suitable for both leisure and business needs.

Cleanliness & Room Comfort
Guest feedback on room comfort and cleanliness is generally positive, with many describing rooms as clean, modern, and functional. Most guests found the beds comfortable, ensuring a restful sleep, though some noted mattresses were too soft or duvets too warm, wishing for alternative bedding. Bathrooms receive mixed reviews; while some appreciated their spaciousness and separate showers and tubs, others reported issues such as flooding, cold temperatures, or a lack of amenities beyond basic soap. Noise levels vary, with some rooms offering a quiet retreat, while others experienced disturbances from street traffic or internal hotel activities like renovations. A recurring concern is the room temperature, which many found too warm, with limited or ineffective temperature control.

Dining & Food Quality
The breakfast buffet is consistently highlighted as a standout feature, receiving widespread praise for its exceptional quality and vast variety. Guests describe it as one of the best they have experienced, offering everything from freshly pressed juices and smoothies to a wide selection of hot and cold dishes, including local specialties and options for various dietary needs like gluten-free. While the breakfast area can get very busy, especially during peak hours, the food is continuously replenished, and staff work to manage the crowds. The hotel also features a restaurant and bar where guests can enjoy meals and drinks. Feedback on the food quality in these venues is generally positive, though some found the bar prices to be high or experienced inconsistent service.

Location & Accessibility
The hotel's central location is consistently praised as a major advantage, offering unparalleled accessibility to Oslo's key attractions and transport hubs. It is situated directly adjacent to Oslo Central Station, providing seamless connections for train travelers, including the airport express train, making arrivals and departures exceptionally convenient. Guests find it incredibly easy to explore the city on foot, with the iconic Opera House, the Munch Museum, and the vibrant waterfront just a short stroll away. The hotel is also ideally positioned near the main shopping streets and a wide array of restaurants and food outlets, ensuring diverse options for dining and entertainment. Its immediate proximity to tram and bus stops further enhances its appeal, making it an excellent base for navigating the city.

Staff & Service
The staff at the hotel consistently receive high praise for their friendliness, helpfulness, and professionalism. Guests frequently commend their attentive service, noting how they go above and beyond to assist with requests, from providing sightseeing information to resolving technical issues. The check-in process is generally described as quick and efficient, with many guests appreciating the flexibility of early check-in when available, and the staff's willingness to store luggage. While most experiences with housekeeping are positive, some guests reported inconsistencies or issues with room servicing, such as missed cleanings or unexpected entry. Overall, the team's commitment to providing a welcoming atmosphere and excellent service is a recurring theme, contributing significantly to a positive guest experience.

Additional Information
Guests should be aware of specific operational details that can impact their stay. Some reviewers noted a policy offering a voucher for declining daily room cleaning, which could be redeemed at the hotel's bar. However, there was some disappointment regarding the voucher's restrictions, as it was sometimes only valid for soft drinks, contrary to guest expectations. Additionally, a few guests expressed surprise that food service at the hotel's bar or restaurant was unavailable after 8 PM on certain evenings, limiting late-night dining options within the hotel. On a more positive note, guests often appreciate the complimentary bottle of water provided upon check-in and the thoughtful personalized touches like special treats for celebrations.