The main selling point of the hotel seems to be its location in the centre of Rochester. A number of guests comment on how convenient being on the High Street is, and that having Rochester Castle within walking distance is ideal.
A number of guests comment on how convenient having a free, private car park is, as it seems as though parking in the middle of Rochester can be tricky.
Bed linens and towels do seem to be clean on the whole, with a few guests commenting on the perfectly white towels and spotless bed sheets. There don’t seem to be any complaints regarding the sheets and towels themselves.
A number of guests complain of dusty surfaces and carpets throughout the hotel, and of dirty, mouldy bathrooms. Cleaning and maintenance standards seem to be very low, with a number of reports of broken fixtures and fittings, and non-working TVs.
Whilst there are some positive reviews regarding the reception staff, the majority of reviews claim that customer service is very poor. There is, reportedly, no one on reception, and guests are required to call the hotel in order to check in. Guests also comment that check-in closes early and promptly, meaning that guests forfeit their rooms if they are delayed.
The hotel bar seems to be a bar/night club, and is reportedly only open on Friday and Saturday nights. Guests complain that noise from the bar continues long into the night, and that music is very loud.
No, The Royal Victoria & Bull Hotel doesn’t offer pool areas.
No, The Royal Victoria & Bull Hotel doesn’t allow pets.
Yes, The Royal Victoria & Bull Hotel provides Parking for guests.
The Royal Victoria & Bull Hotel is located in 16-18 High Street, ME1 1PX, Rochester, United Kingdom.
The Royal Victoria & Bull Hotel Nearby attractions include Oxford Street, Hyde Park, Mayfair, The Hippodrome Casino London, Paddington Station, Kensington, Theatre Royal Haymarket, Marble Arch.
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