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    The Hills Hotel, an IHG Hotel (Laguna Hills, USA)

    The Hills Hotel, an IHG Hotel (Laguna Hills, USA)

    About The Hills Hotel, an IHG Hotel

    The Hills Hotel an Ascend Hotel Collection Member is located just off Interstate 5 in Laguna Hills. The hotel's faciliteis include an outdoor pool and free Wi-Fi. The stylish and comfortable rooms at the Hills Hotel come with work desks, 32-inch flat-screen TVs, plus coffee-making facilities. The hotel features a fitness center with a wall-mounted TV, plus a 24-hour business center. Free on-site parking is also available for guests’ convenience. The hotel’s gourmet restaurant serves classic American cuisine for breakfast, lunch, and dinner. Room service is also available. The Mission Viejo Golf Course is just a five-minute drive from the Hills Hotel, and the Aliso and Wood Canyons Regional Park is only a 30-minute drive away. Laguna Beach can also be reached within 30 minutes, while Salt Creek Beach Park is only 14 miles away.

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Parking
    • Pets
    • A/C
    • Restaurant
    • Hotel bar

    Rating overview

    7.9
    trivago Rating Index based on 4172  reviews from:
    • Hotels.com(7.8/10)
    • LocationExcellent  8.6 / 10
    • RoomsGood  7.9 / 10
    • ServiceVery good  8.4 / 10

    Positive Reviews

    positive:

    Good all-round hotel

    Most previous guests of the Hills Hotel agree that it offers good value for money. Many particularly enjoyed the pool, while others commented on the good food, free parking, and comfortable rooms.

    positive:

    Convenient location just off the freeway

    A number of guests have found the Hills Hotel to be the ideal base when visiting the Verizon Wireless Amphitheater. Other guests liked the convenience of it being located just off the freeway, giving easy access to Orange County's attractions and Laguna Beach.

    positive:

    Nicely updated

    Previous guests of the Hills Hotel have commented on how well the hotel has been renovated and updated. The style and the decor of the rooms and the hotel in general received an overall positive response.

    Negative Reviews

    negative:

    Can hear traffic from the freeway

    While most guests enjoyed the convenience of being so close to the main road, those staying in the rooms closest to it report being disturbed by traffic noises during the night. It seems that guests staying in other rooms further from the freeway were unaffected by this.

    negative:

    Mixed reviews of staff

    Some previous guests of the Hills Hotel report of a negative experience with staff, ranging from commenting that they appear unhappy and unresponsive, to feeling that they received poor service. Other guests report they had no problems with the staff, so this could depend on who is working during your stay and whether you encounter any issues that need resolving.

    negative:

    Walls need sound-proofing

    A number of guests have commented that they could hear guests in other rooms, as well as doors slamming in the corridors. Some suggested that the walls are too thin, while others said that the hotel needs better doors that don't make as much noise as they slam shut.

    All amenities

    Property amenities
    1. Entrance hall/lobby
    2. Parking
    3. Pets allowed
    4. Hotel bar
    5. Convenience store
    6. Conference rooms
    7. Non-smoking rooms
    8. Restaurant
    9. Snack bar
    10. Deck chairs
    11. Laundry service
    12. WiFi in public areas
    13. Room service
    14. Organised activities
    15. Free WiFi in public areas
    16. Housekeeping
    17. Free WiFi
    18. Breakfast
    19. Safe distance
    20. Online check-in/check-out
    21. New safety protocols
    22. Cashless payment
    Accessibility
    1. Wheelchair accessible
    2. Accessible hotel
    3. Accessible bathroom
    4. Accessible parking
    5. In-room accessibility
    Wellness / Spa
    1. Hot tub
    Room amenities
    1. Balcony
    2. Bathtub
    3. Shower
    4. Ironing board
    5. Television
    6. Hairdryer
    7. Central heating
    8. Electric kettle
    9. Air conditioning
    10. Pay-TV
    11. Desk
    12. Telephone
    13. Safe
    14. Cable TV
    15. WiFi
    16. Fridge
    17. Free WiFi (rooms)
    18. Coffee machine
    Sports facilities
    1. Fitness
    Theme / Type
    1. Convention hotel
    Food and beverage
    1. Diabetic food

    Arrival / Departure

    1. Check in: 15:00

    Contact

    25205 Lapaz Road,  92653,  Laguna Hills,  USA
    Telephone: +1(949)5865000 | Fax: +1(949)4570610 | 

    Frequently Asked Questions about The Hills Hotel, an IHG Hotel

    • Is there a pool area at The Hills Hotel, an IHG Hotel?

      No, The Hills Hotel, an IHG Hotel doesn’t offer pool areas.

    • Are pets allowed at The Hills Hotel, an IHG Hotel?

      Yes, The Hills Hotel, an IHG Hotel has a pet policy that may vary based on the room type or availability. Please check with the hotel directly to learn about their pet policy.

    • Is parking available at The Hills Hotel, an IHG Hotel?

      Yes, The Hills Hotel, an IHG Hotel provides Parking, Accessible parking for guests.

    • Where is The Hills Hotel, an IHG Hotel located?

      The Hills Hotel, an IHG Hotel is located in 25205 Lapaz Road, 92653, Laguna Hills, USA.

    • What is the cancellation policy for The Hills Hotel, an IHG Hotel?

      The cancellation policy for The Hills Hotel, an IHG Hotel varies depending on the type of room and booking conditions.

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