About The Dowans Hotel of Speyside
Enjoying a stunning location overlooking the River Spey, Dowans Hotel offers luxurious accommodation near the village of Charlestown of Aberlour. This family-run hotel features complimentary Wi-Fi access and free on-site parking.
Rooms at this hotel feature amenities such as a private bathroom, flat-screen TV, hair dryer, and coffee/tea making facilities. The Baronial Club Rooms feature four-poster beds.
Amenities at this Victorian mansion feature a garden with ornamental pond, terrace, packed lunches, and meeting/banquet facilities.
A cooked to order breakfast is served daily in the hotel bistro ‘57’. This restaurant is open daily for both lunch and dinner specializing in local dishes. Guests can enjoy fine dining at Spé on select days of the week. Mbar serves a wide range of drinks while The Still is a dedicated Whisky snug.
Dowans Hotel is an eight-minute stroll from Aberlour Distillery while Ballindalloch Castle Golf Course is a twelve-minute drive.
Negative Reviews
negative:
Customer service issues
There have been a few times when guests have complained of issues at this hotel. The staff listen carefully, but no apology is offered. This leaves some guests feeling undervalued by the staff and owners of the hotel.
negative:
Not the best showers
The water pressure in the showers is said to be a little weak, and some guests aren't too happy that at an expensive hotel such as this, they had to wait for a while for the water to heat up before having a shower.
negative:
No lift
If you have mobility issues, then this hotel may not be ideal for you. The rooms are upstairs, and you may struggle to make it up all those steps. It's an old building so no real fault of the owners that there is no lift.