The Cranberry, an Ascend Collection Hotel

This hotel is consistently praised for its modern, clean, and spacious rooms, offering a comfortable and inviting atmosphere for guests. Its signature feature is its contemporary design and commitment to cleanliness, making it a standout choice in the area. The hotel is particularly well-suited for road trippers and families seeking a convenient and comfortable stopover, as well as WVU visitors and sports fans due to its proximity to the university. Business travelers also find it appealing for its quiet environment (when selecting the right room) and amenities. To ensure a peaceful stay, guests are advised to request a room not facing the highway or the adjacent restaurant, and to inquire about breakfast tickets upon arrival.

Facilities & Amenities
Guests appreciate the hotel's thoughtful amenities designed for convenience and comfort. The lobby offers 24/7 coffee and a snack room or mini-store for quick purchases. A bar is also available in the lobby for evening relaxation. Within the rooms, guests find a lighted mini-fridge, a microwave, and a coffee maker, adding to the self-sufficiency of the stay. For those needing to refresh their wardrobe, laundry facilities are provided on-site. The fitness center is available for workouts, though some guests suggest adding exercise mats and cleaning wipes for equipment, along with a water dispenser.

Cleanliness & Room Comfort
The hotel receives widespread acclaim for its cleanliness and the overall comfort of its accommodations. Rooms are frequently described as fresh, elegant, and modern, with many guests noting the spacious layouts and high ceilings. The beds are often highlighted as exceptionally comfortable, with some guests likening them to clouds, though a few found the mattresses too soft or the pillows uncomfortable. While most bathrooms are well-regarded, a few isolated comments mentioned issues with cleanliness, such as mold or residue. Noise can be a significant factor; rooms facing the interstate experience considerable road noise from trucks, and those facing the adjacent restaurant may hear loud music and bass, especially on weekends. However, many guests report quiet stays when their rooms are not exposed to these external sounds.

Dining & Food Quality
The hotel offers a breakfast option for a nominal fee, which receives mixed but generally positive feedback. Many guests find it to be a great value, describing it as excellent, delicious, and above average, with options like eggs, bacon, and fresh fruit. However, some found the quality inconsistent, noting cold or rubbery items. The hotel benefits greatly from its proximity to the Tropics restaurant and bar, located just across the parking lot. This establishment is highly praised for its food quality, including popular items like prime rib, and its lively atmosphere, often featuring live music. This convenient dining and entertainment option is a significant draw for many visitors.

Location & Accessibility
The hotel boasts a highly convenient location right off the interstate, making it an ideal stop for travelers. It is situated on the eastern side of Morgantown, providing easy access to WVU (approximately a 15-20 minute drive), Cheat Lake, and Cooper's Rock State Park. While the location is generally advantageous, parking can be a significant challenge, particularly on weekend evenings. The adjacent restaurant, Tropics, is very popular, and its patrons often fill the hotel's parking lot, leading to difficulties for hotel guests to find available spaces, sometimes requiring them to park in overflow areas.

Staff & Service
The hotel's staff consistently receives glowing reviews for their exceptional friendliness, helpfulness, and attentive service. Guests frequently commend their polite and welcoming demeanor, noting that staff members go above and beyond to accommodate requests and ensure a pleasant stay. The check-in process is often described as quick and easy, contributing to a smooth arrival experience. Many reviews highlight the dedication of the entire team, from the front desk to housekeeping, for their professionalism and commitment to guest satisfaction. The positive interactions with staff are a recurring theme, significantly enhancing the overall guest experience.

Additional Information
The hotel maintains a pet-friendly policy, which is highly appreciated by guests traveling with animals, who note the hotel's cleanliness despite accommodating pets and the availability of nearby walking areas. A unique aspect highlighted by guests is the visible owner involvement, with the proprietor often seen engaging with guests and assisting with various hotel operations, fostering a welcoming and personal atmosphere. The hotel's interior is noted for its pleasant aroma and tasteful decor, incorporating local art and history. Guests should be aware that while the hotel is generally quiet, rooms facing the adjacent restaurant may experience noise from live music, particularly on weekends.