About The Beaufort Hotel
The Beaufort is South Wales’ oldest continually trading hotel, retaining the charm and character of a 16th century coaching house, whilst providing modern conveniences to all its guests.
Each of the 25 bedrooms comes with en-suite facilities. Some of the older rooms still retain original oak beams, and more modern rooms are also available. Most rooms come with Wi-Fi access, and all rooms contain basic amenities. Ground floor rooms are available for guests who struggle with mobility.
The Beaufort holds a wedding licence and offers a full wedding package. The function rooms are also available for corporate events.
Beaufort Restaurant and The Beaufort Bar are available throughout the week for guests to enjoy. The restaurant serves a range of traditional British and international dishes.
The hotel is within a few minutes walk of Chepstow’s town centre, offering links across South Wales.
Positive Reviews
positive:
Excellent location for Chepstow.
A number of guests comment on the convenient location of the hotel, which is reportedly a two minute walk into the centre of Chepstow. A number of keen walkers comment that the hotel is ideally placed for a range of different walks around the area.
positive:
Good quality food and drink.
Guests praise the food and drink, which seems to be of a good quality and offer good value for money. Guests seem to be particularly complimentary of the breakfast, which is reportedly delicious and served hot and promptly.
positive:
Nice atmosphere in the bar.
A number of reviews comment on the atmosphere in the bar area, which is a traditional British pub open to the public. Guests to the hotel comment that locals are friendly and welcoming, and that there is a homely buzz to the pub.
Negative Reviews
negative:
Tired, low quality decor.
A few reviews state that the decor in the rooms is tired and in need of an update. Guests also comment that fixtures and fittings appear to be of a low quality, giving the appearance of a more budget hotel.
negative:
Low cleaning standards.
There seem to be mixed reviews regarding cleaning, but on the whole guests seem to concur that rooms are acceptable but in need of a deep clean. Guests report dust and cobwebs in the bedrooms and the communal hallways.
negative:
Mixed reviews regarding customer service.
Reviews regarding customer service are extremely mixed, with some guests praising staff, stating that they couldn’t do enough for them and were extremely helpful, whilst other guests describe negative experiences and claim that there was little in the way