Supreme Hotel

The hotel offers a luxurious and modern seaside escape, with its exceptional culinary offerings consistently highlighted as a signature feature, making every meal a delightful experience. Guests are frequently impressed by the hotel's brand new and meticulously clean facilities, including spacious and comfortable rooms. Its direct access to a private sandy beach and a lovely swimming pool provides an ideal setting for relaxation. The staff consistently receives high praise for their amazing friendliness and helpfulness, contributing significantly to a welcoming atmosphere. This hotel is particularly well-suited for families seeking a stress-free vacation with ample space and family-friendly dining options, as well as couples looking for a serene and comfortable retreat by the sea. To enhance your stay, guests recommend requesting a room with a sea or pool view for breathtaking vistas, and noting that while the location is quiet and beachfront, exploring nearby cities might require transportation.

Facilities & Amenities
The hotel features a large and inviting swimming pool, often described as clean and well-maintained, though some guests noted it could be chilly as it is not heated, and there were occasional reports of slippery pool ceramics. Direct access to a private sandy beach is a major highlight, complete with umbrellas and deck chairs for guest use, ensuring a comfortable seaside experience. While the hotel is advertised with a spa, numerous guests reported these facilities were either unavailable, under renovation, or non-existent, which was a significant disappointment. Onsite parking is available and generally appreciated for its security and ample space. Wi-Fi is available, but signal strength can be inconsistent in some rooms. Guests noted the presence of a kettle in rooms, but the minibar is typically empty, and room service for food or drinks is not consistently available. The TVs in rooms are not smart TVs and offer limited channels. Some guests experienced issues with air conditioning making noise or not cooling effectively.

Cleanliness & Room Comfort
Guests consistently praise the hotel's exceptional cleanliness, describing rooms and facilities as spotless, pristine, and meticulously maintained, with daily housekeeping ensuring a fresh environment. The rooms are generally found to be beautiful, spacious, and comfortable, often featuring elegant design and modern furnishings. Many rooms offer incredible sea or pool views from their balconies, enhancing the overall experience. The bathrooms are typically large, clean, and well-appointed, with good water pressure and a generous supply of toiletries, including robes and slippers. Most guests find the beds comfortable and large, contributing to a restful stay. However, some guests noted that the beds could be quite firm, and a few mentioned issues with rough bottom sheets or two single beds pushed together. Noise can be a concern for some, with reports of thin walls allowing sound from neighboring rooms to be heard, and loud music from the pool area occasionally disturbing the peace, particularly in the mornings.

Dining & Food Quality
The hotel's food quality is overwhelmingly praised as excellent, delicious, and outstanding, with many guests considering it among the best in the region. The breakfast receives high marks for its wide variety and freshness, though some guests noted inconsistencies, such as cold eggs or a limited selection of healthy options, and the all-inclusive breakfast restaurant is located in the basement. The hotel boasts an impressive à la carte restaurant by the pool, often highlighted for its fantastic food and ambiance, with particular commendation for its sushi and diverse seafood dishes. Guests on the all-inclusive package appreciate the wide array of freshly cooked foods, including traditional Albanian dishes, various meats, and pasta. While the food variety is generally excellent, some guests on all-inclusive found the drink selection limited, with wine served in plastic cups at the beach bar. Service in the restaurants is mostly friendly and attentive, though a few guests reported slow service or issues with order accuracy.

Location & Accessibility
The hotel boasts a prime beachfront location, offering direct access to a private sandy beach and a serene environment, making it ideal for those seeking a quiet seaside vacation. While it is situated in a developing area, guests appreciate its distance from the bustling main roads and the generally pleasant surrounding music. The hotel is conveniently located near the cities of Durres and Kavaja, and is also relatively close to Tirana, though exploring these areas typically requires a car or taxi. There are some local attractions and parks within reach, and a promenade nearby offers opportunities for walks. Onsite parking is available and considered essential by many guests due to the area's layout. However, the road leading to the hotel is frequently described as being in poor condition, with reports of dust, mud, and dirt. Some guests noted that the immediate vicinity lacks extensive dining or entertainment options, making the hotel's own facilities more central to the experience.

Staff & Service
The staff and service at the hotel consistently receive glowing reviews, with guests frequently describing the team as incredibly friendly, helpful, and attentive. Many highlight the welcoming and professional demeanor of the reception staff, who are often praised for their efficiency and willingness to assist with requests, including early check-in. The housekeeping team is commended for their diligence, ensuring rooms are spotlessly clean and well-maintained daily. In the restaurants, staff are largely seen as kind, attentive, and always ready with a smile, contributing to a positive dining atmosphere. However, some guests reported isolated incidents of inconsistent service, such as slow responses, issues with order accuracy, or a perceived lack of customer awareness in certain dining situations. Despite these occasional concerns, the overall sentiment is that the staff goes above and beyond to make guests feel comfortable and valued, creating a truly memorable and welcoming experience.

Additional Information
Guests should be aware that while the hotel promotes itself as a five-star establishment, some visitors feel certain aspects, such as the lack of a functional spa or limited in-room amenities like a full-size mirror or iron, align more with a four-star rating. The hotel is relatively new, contributing to its modern aesthetic and overall cleanliness. For those considering an all-inclusive package, it typically covers meals, snacks, unlimited drinks, and access to the pool and beach, though some guests noted that certain premium items or services might incur additional charges. The hotel's quiet location means there is limited external entertainment or activities nearby, making the hotel's own facilities central to the guest experience. Occasional issues like no hot water or problematic balcony lights have been reported, though these appear to be isolated incidents.