Staypineapple, Hotel Rose, Downtown Portland

This hotel offers a unique and memorable stay, particularly standing out for its exceptionally pet-friendly policy, making it a top choice for travelers with furry companions. Guests consistently highlight the comfortable beds and bedding, ensuring a restful night's sleep. The friendly and helpful staff are frequently praised for their attentive service, contributing significantly to a positive experience. Its central location near the waterfront and public transportation is a major draw, appealing to both sightseers and business travelers seeking convenience. The hotel's quirky pineapple theme adds a fun and distinctive charm. For an enhanced stay, guests might consider requesting a room away from the street to minimize noise, and it is advisable to be aware of additional fees that may apply.

Facilities & Amenities
The hotel provides a range of amenities that enhance the guest experience, though some aspects receive mixed feedback. Guests appreciate the complimentary offerings such as free cookies in the lobby, a refillable water bottle with access to a water station for still and sparkling water, and drink vouchers upon check-in. The presence of robes in the rooms is a popular touch. While a fitness center is available, some guests find it to be small or limited. There is no swimming pool or hot tub on site, which some travelers note. Guests can request a microwave for their rooms, as they are not standard. The hotel also offers free Wi-Fi, though its inclusion in a daily amenity fee is a point of contention for some.

Cleanliness & Room Comfort
Guest feedback on room comfort is generally positive, with particular emphasis on the comfortable beds and plush bedding, including unique individual duvets that some find very appealing. However, opinions on the overall room condition are mixed, with many guests describing the hotel as dated or in need of refurbishment, noting issues like peeling paint or signs of water damage in bathrooms. Cleanliness is mostly praised, though some reviews mention occasional findings of animal hair or dust. A significant recurring concern is noise, stemming from thin walls, street traffic, nearby trains, and occasional disturbances from other guests. Room temperature control is also a frequent complaint, with many reporting no air conditioning or issues with the heating system, leading to uncomfortable warmth.

Dining & Food Quality
The hotel features an on-site restaurant and bar that receives positive remarks for its food quality and inviting atmosphere. Guests describe the food as tasty and delicious, with some highlighting specific dishes. However, a consistent point of feedback is the frequent closure of the restaurant and bar, often due to staffing issues or seasonal operations, which can be disappointing for guests expecting on-site dining options. Complimentary offerings such as cookies and beverages are appreciated, though some guests note they are not always available during advertised hours. The bar area is often described as having a good vibe, making it a pleasant spot when open.

Location & Accessibility
The hotel boasts a highly desirable central location in downtown, making it exceptionally convenient for exploring the city. It is situated directly across from the waterfront park and offers easy walking distance to numerous restaurants, shopping areas, and popular attractions such as the MAX light rail station, providing excellent access to public transportation. Guests appreciate its proximity to major landmarks and entertainment venues. Parking is available on-site for a daily fee, which some guests find reasonable compared to other downtown options, though availability can sometimes be limited. However, many reviews mention the presence of homeless individuals and encampments in the surrounding area, which some guests find unsettling, particularly after dark.

Staff & Service
The staff at this hotel consistently receives overwhelmingly positive feedback, with guests frequently praising their friendliness, helpfulness, and professionalism. Many reviews highlight the staff's attentive service and willingness to go "above and beyond" to ensure a pleasant stay. The check-in process is generally described as smooth and efficient, though some guests report occasional delays or issues with room readiness. The team is noted for being accommodating and responsive to guest requests, from providing extra amenities to assisting with local recommendations. The hotel's commitment to providing excellent service, particularly its pet-friendly service, is a recurring theme, contributing significantly to guest satisfaction.

Additional Information
Guests should be aware of a mandatory daily amenity fee, which covers services like Wi-Fi and complimentary beverages, but is often perceived as an undisclosed or "hidden" charge by many. The hotel is exceptionally pet-friendly, offering amenities such as dog treats, pet beds, and water bowls, making it a standout choice for travelers with animals. While the hotel embraces a unique pineapple theme, some guests find the overall property to be dated in appearance, suggesting a need for refurbishment in certain areas. Guests should also note that the hotel implements a credit card hold upon check-in, which is released after departure.