Stadthotel Kleiner Berg

This charming hotel, often described as a cozy old villa with an artistic ambiance, stands out for its prime central location just a few minutes' walk from the harbor and city center. Guests consistently highlight the excellent breakfast, the friendly and helpful staff, and the overall cleanliness of the accommodations. It is an ideal choice for sightseers looking to explore local attractions like the Zeppelin Museum, business travelers attending events, couples seeking a quiet yet central base, solo travelers appreciating the welcoming atmosphere, and cyclists benefiting from secure bike storage. To enhance your stay, be prepared for a self-check-in process and note the absence of an elevator, which might require carrying luggage up stairs.

Facilities & Amenities
The hotel offers several convenient amenities to enhance the guest experience. A notable feature is the self-service refrigerator or honesty bar stocked with a variety of inexpensive beverages, allowing guests to enjoy refreshments at their leisure. For those traveling with bicycles, the hotel provides secure bike storage in a locked courtyard, with some guests even reporting the thoughtful provision of covers and e-bike charging facilities. Guests can stay connected with readily available Wi-Fi throughout the property. While rooms are equipped with water kettles for tea and coffee, it is important to note that the hotel does not have an elevator, which means guests will need to use the stairs to access upper floors.

Cleanliness & Room Comfort
Guests consistently praise the spotless cleanliness of the rooms and bathrooms, noting that the spaces are well-maintained. The comfortable beds are frequently highlighted, ensuring a restful night's sleep for most, though some guests found the mattresses to be too soft or noted occasional creaking. Rooms are often described as small but functionally furnished, providing everything needed for a short stay. However, the bathrooms are frequently mentioned as being very small or narrow, with some rooms featuring shared toilets in the corridor. A recurring theme is the issue of noise, with many guests reporting thin walls that allow sounds from neighboring rooms, the hallway, or the downstairs bar to be heard, particularly on weekend evenings. Some rooms also lack sufficient privacy with curtains or have issues with lighting.

Dining & Food Quality
The breakfast at the hotel receives overwhelming praise from guests, consistently described as excellent, rich, and varied. Guests appreciate the wide selection of fresh items, including a delicious fresh fruit salad, various cold cuts, cheeses, and perfectly cooked eggs. The coffee machine is a highlight, offering a range of high-quality coffee options. While most feedback on breakfast is positive, some minor comments include a preference for fresh rolls over pre-baked ones or a desire for more vegetarian options. The hotel also features a ground floor bar which is noted for its cozy atmosphere and inexpensive drinks, providing a pleasant spot for an evening nightcap. However, some guests are bothered by the fact that smoking is permitted in the bar, and the noise from the bar can sometimes be heard in the rooms, especially on Friday and Saturday nights.

Location & Accessibility
The hotel boasts a prime central location, making it exceptionally convenient for exploring the area. Guests can easily reach the harbor, Lake Constance, the Zeppelin Museum, and the city center within a few minutes' walk, offering quick access to attractions, dining, and shopping. It is also well-situated for public transport, with bus and train stations nearby. While the hotel's location is highly advantageous, parking is a common concern as there are no dedicated hotel parking spaces. Guests typically rely on nearby paid street parking or public garages, which can be expensive or difficult to find. Furthermore, the absence of an elevator means that guests with mobility challenges or heavy luggage may find navigating the stairs to upper floors difficult.

Staff & Service
The staff at the hotel consistently receives high praise for their exceptional friendliness, helpfulness, and attentiveness. Guests frequently highlight their willingness to go the extra mile, from assisting with luggage to accommodating requests like early check-in or providing rain covers for bicycles. The self-check-in process, which involves a phone call and a code, is generally described as uncomplicated and efficient, even for late arrivals, contributing to a smooth start to the stay. While most guests find this system convenient, a few have reported minor difficulties, such as issues with international phone calls or a lack of immediate on-site staff presence outside of breakfast hours. Overall, the staff's dedication to providing a welcoming and supportive environment is a recurring positive theme.

Additional Information
The hotel operates with a unique self-check-in system that requires guests to call a number for an access code, a process generally found to be efficient and convenient. A distinctive feature is the honesty bar, a self-service refrigerator offering a variety of beverages at reasonable prices, operating on trust. Guests often receive a guest card upon arrival, which provides valuable benefits such as free public transport within the city and discounts at various local attractions, including the Zeppelin Museum. The hotel also makes conscious efforts to reduce its environmental footprint by minimizing the use of single-use plastics where possible.