Solo Sokos Hotel Paviljonki

This hotel offers a high-quality experience, consistently exceeding guest expectations with its exceptional breakfast and well-equipped gym and sauna facilities that boast impressive views. Its prime location adjacent to the event center and train station makes it particularly convenient. The hotel is an excellent fit for business travelers attending events, families with its thoughtful amenities for children, couples seeking a comfortable and often romantic getaway, and sightseers exploring the city due to its central position. To enhance your stay, consider requesting a room on a higher floor for better views and be sure to take advantage of the hotel's top-tier wellness facilities.

Facilities & Amenities
Guests highly commend the hotel's fitness center, describing it as well-equipped with good ventilation and some of the best views among hotel gyms in Finland. The sauna facilities, located on the upper floors, are also very pleasant, clean, and offer stunning lake views, with some rooms even featuring a private sauna that guests found to be an amazing and spacious feature. The hotel provides free Wi-Fi, and rooms are generally spacious, often including a coffee maker and Chromecast for entertainment. Families appreciate the dedicated children's room or play area. The presence of Rituals products in the bathrooms is a frequently praised touch, adding to the luxurious feel.

Cleanliness & Room Comfort
The hotel generally receives praise for its cleanliness and modern design, though some guests noted minor issues such as dust, dirty shower floors, or general signs of wear and tear in certain areas like the corridors or room furnishings. Rooms are described as comfortable and spacious, with many offering pleasant lake or city views. Guests particularly appreciate the comfortable beds and the thoughtful provision of an excellent selection of pillows of varying sizes and firmness, ensuring a restful night's sleep. While most rooms are quiet, some guests occasionally experienced noise from the corridors or outside, especially during weekends.

Dining & Food Quality
The breakfast at the hotel is consistently highlighted as excellent, offering a diverse and high-quality selection that includes local products and a wide variety of options, from traditional Finnish items to standard breakfast fare. Many guests consider it among the best hotel breakfasts they have experienced. The service of coffee and tea directly to the table is a much-appreciated detail, although some guests noted that service could be slow during busy periods or that the coffee was lukewarm. The hotel's restaurant is also well-regarded for its tasty food, with many recommending it for both lunch and dinner, though some found the service slow or the food not authentically Italian.

Location & Accessibility
The hotel boasts an excellent central location, making it highly convenient for guests. It is situated directly next to the event center, the train station (just a few minutes' walk), and within easy walking distance of the city center. Its proximity to the lake and harbor area provides access to walking paths and additional dining options. For those arriving by car, underground parking is available and connected directly to the hotel, with EV charging points. However, some guests found the parking expensive or experienced challenges with navigation and signage, particularly for motorcycles.

Staff & Service
The staff at the hotel consistently receives high praise for their exceptional friendliness, helpfulness, and attentiveness. Guests frequently mention the warm welcome and the staff's willingness to go above and beyond, such as accommodating room requests, providing special touches for anniversaries (including balloons and gifts), and efficiently resolving any issues that arise. The check-in process is described as quick and smooth. The pet-friendly service is also highly appreciated, with staff providing treats and towels for canine companions, making the stay comfortable for all family members.

Additional Information
The hotel is notably pet-friendly, offering specific rooms and amenities for guests traveling with their animals, including treats and towels for dogs. Guests should be aware of specific instructions for parking, particularly for motorcycles, as the gate system may not always recognize them, requiring contact with the control room. The hotel also features a small library in the lobby, providing a quiet space for relaxation. While generally modern and stylish, some guests found the hotel's corridors to be stark in design.