Score Birds Hotel

The hotel is highly regarded for its exceptional staff and its vibrant pool area, offering a lively atmosphere and a convenient base for exploring the city. Its prime location near the entertainment district makes it an ideal choice for singles and couples seeking nightlife and local attractions, while the family-friendly pool events also cater to families looking for a relaxing and entertaining environment. Guests consistently highlight the hotel's welcoming ambiance, the cleanliness of its accommodations, and the overall value it provides, making it a preferred choice for repeat visitors. To ensure a comfortable stay, guests are advised to request a room away from the main road or bar areas if sensitive to noise, as some areas can experience sound until late hours, and to consider bringing earplugs for a more peaceful night's sleep. Booking early is also recommended due to its popularity.

Facilities & Amenities
Guests frequently praise the hotel's pool, describing it as large, clean, and a great place to relax, with some noting its 24-hour availability, making it a standout feature. The bar area by the pool is also a popular spot, contributing to the lively atmosphere and hosting entertaining events. While the Wi-Fi is generally available throughout the property, some guests experienced intermittent connectivity or weak signals, suggesting it can be unstable at times, which might be a consideration for those relying heavily on internet access. The hotel provides a gym for guest use, and overall security is highly rated, making guests feel safe and secure during their stay. Many rooms are equipped with a unique water dispenser, a convenient feature for drinking water, along with a well-stocked fridge and a TV offering many channels. Some wings, like the Tiki wing, do not have an elevator, which is worth noting for guests with mobility concerns, as they would need to use stairs.

Cleanliness & Room Comfort
The cleanliness of the rooms is consistently highlighted by guests, with many describing them as tidy and well-maintained. The beds are generally found to be comfortable, ensuring a restful sleep, though a few guests noted that the pillows were too hard and caused discomfort. While all rooms are designated as smoking rooms, the hotel staff reportedly uses products to effectively remove odors, which is appreciated by guests sensitive to smoke. The air conditioning is strong, providing good cooling, but some units can be noisy or blow directly onto the bed. The bathrooms are typically clean, with a segregated shower and good water pressure, though some guests experienced inconsistent hot water or very small facilities. Some rooms are described as compact, while others are spacious, and a few guests noted issues like an ant problem or general disrepair in older rooms. Noise from the hallway can also be an issue for some.

Dining & Food Quality
The hotel's restaurant receives positive feedback for its food quality and convenience, being available 24 hours a day. Guests frequently praise the room service for its efficiency and the generous portion sizes, often catering to Western preferences. Specific dishes like the hamburger are highly recommended, though some guests advise avoiding the pizza. The breakfast options are generally well-received, with many finding the food to be excellent, although one guest noted the orange juice was overpriced. The restaurant, often referred to as Dukes, is highlighted for its high quality and good value, making it a popular choice for both meals and snacks. The overall dining experience is considered a significant convenience, allowing guests to enjoy good food without leaving the premises.

Location & Accessibility
The hotel boasts an excellent central location, placing guests within easy walking distance of the bustling Walking Street and its nightlife, yet it is situated in a quiet alley, providing a degree of separation from the constant noise. This balance makes it ideal for those who want to be close to the action but also desire a peaceful retreat. Guests appreciate its proximity to various restaurants, bars, and convenience stores like 7-Eleven. The SM Mall is also within walking distance, offering extensive shopping and dining options. While the location is generally quiet, some rooms facing the main road or bar areas can experience street noise from tricycles and motorbikes, especially at night. Parking is available and described as sufficient for guests.

Staff & Service
The staff at the hotel consistently receives overwhelming praise, being described as friendly, helpful, accommodating, attentive, and professional. Many guests consider the staff to be the hotel's greatest asset, significantly enhancing their stay. The check-in process is generally smooth, and staff members are noted for their willingness to assist with any requests or issues. Housekeeping is efficient and thorough, ensuring rooms are kept clean and tidy, though some guests reported issues with "make up room" signs falling, leading to missed cleanings. The security personnel are also highly commended for their presence and for making guests feel safe. Bartenders are noted for their friendly demeanor and good drinks. Overall, the dedication of the staff to providing excellent customer service is a recurring theme, making guests feel welcomed and valued.

Additional Information
The hotel is known for its lively pool parties, which are often held on Sundays and include an all-you-can-eat buffet, making them a popular event for both guests and visitors. While the Wi-Fi is available, some guests reported it to be very unstable or frequently disconnected, which can be an inconvenience. A unique feature is that all rooms are smoking rooms, though the hotel employs methods to minimize odor. Guests appreciate the water dispenser provided in rooms, offering a continuous supply of drinking water. Some guests have reported unexpected charges, such as a fee for early check-in or for damaged towels, which caused frustration. There were also isolated comments about noise from cleaning staff early in the morning. The hotel maintains strong security measures, with guards present 24/7, contributing to a sense of safety.