Science Hotel

The hotel distinguishes itself with a unique science-themed design and modern decor that many guests find captivating, creating an engaging atmosphere throughout the property. Its signature feature is its commitment to providing a memorable stay through thoughtful details, from the library lounge to the comfortable beds. The hotel is particularly well-suited for couples seeking a stylish retreat, families appreciating spacious room options, business travelers needing a convenient base, sightseers exploring the city center, and pet owners who value the accommodating policies. Guests frequently highlight the excellent breakfast, central location, and generally clean rooms as key positives. To enhance your experience, consider arriving early for breakfast to avoid peak crowds and confirm parking arrangements upon arrival, as options can vary.

Facilities & Amenities
The hotel offers a range of facilities designed for guest convenience and comfort. Most guests appreciate the availability of free Wi-Fi, though some reported inconsistent signal quality. Garage parking is provided, which many find beneficial, especially for larger vehicles, but it comes with an additional fee and can be limited, sometimes leading to street parking. The hotel features elevators for easy access to rooms, though a few guests noted issues with their maintenance or functionality. Unique to the hotel's theme, a library/lounge area filled with books offers a relaxing space. In-room amenities often include a coffee machine, and some rooms are equipped with a mini iron and ironing board. Many rooms also feature wireless phone chargers on nightstands, a modern touch, though some guests found their pulsating lights disruptive or experienced functionality issues.

Cleanliness & Room Comfort
Guest feedback on room cleanliness and comfort is mixed, though many praise the overall condition. Many rooms are described as spacious, particularly the family rooms, and feature comfortable beds, with some guests highlighting them as "huge" or "extra large" and appreciating the high-quality linens. The bathrooms are generally clean, and showers are often well-regarded. However, a significant number of reviews detail issues such as visible dust, dirty appliances like hair dryers, fingerprints on wallpaper, and unwashed coffee mugs. Some guests reported unpleasant smells from towels or bathrooms, and issues like leaking taps, calc buildup, and poor drainage in showers. Noise from the street or elevators was a concern for some, as were room temperature control problems, with rooms being either too hot or having malfunctioning air conditioning.

Dining & Food Quality
The hotel's breakfast consistently receives high praise from guests, often described as excellent, amazing, and splendid. Many highlight the bountiful and rich selection, featuring a varied spread of fresh, tasty options, including local and international dishes, as well as both sweet and savory choices. The coffee is generally well-received, though some guests noted that the machines can be slow or that the juice quality could be improved. While the breakfast is a definite highlight, some guests experienced limited seating during peak hours, leading to waiting times, and a few mentioned a lack of sweet options on weekdays. It is important to note that the hotel does not offer dinner service, but its central location provides easy access to nearby dining establishments.

Location & Accessibility
The hotel boasts a central location, making it highly convenient for guests to explore the city. It is described as being in a perfect location, just a walking distance from the city center, various attractions, the university, and numerous restaurants. Its proximity to a tram stop also enhances accessibility to other parts of the city. Guests appreciate that the hotel is easy to reach from the highway, making it a practical stop for travelers. Despite its central position, some guests found the immediate area to be surprisingly quiet. Underground private parking is available for a fee, though spaces are limited and can fill up quickly. Alternatively, street parking is an option, which is typically paid during the day but free overnight.

Staff & Service
Guest experiences with the hotel staff and service are notably varied. Many reviews commend the staff for being friendly, helpful, polite, attentive, and kind, often highlighting their willingness to accommodate requests, such as preparing breakfast packages for early departures or assisting with room changes. However, a significant number of guests reported negative interactions, particularly with the reception team. Complaints include rude staff, unprofessionalism, and slow check-in processes characterized by long waits, excessive paperwork, and understaffing. Some guests experienced a lack of responsiveness or accommodation when addressing issues like air conditioning problems, room defects, or even serious security breaches where other guests were mistakenly given access to occupied rooms. There were also instances of attempted overcharges and a perceived lack of apologies or compensation for major inconveniences.

Additional Information
The hotel maintains a pet-friendly policy, allowing guests to bring their animals for an additional fee, and some appreciated thoughtful touches like a provided water bowl and blanket for their pets. Guests should be aware of a late checkout fee if they wish to stay beyond the standard 10 AM checkout time. While the hotel generally enforces a no smoking policy, some guests reported instances of smoking on room balconies. There have been concerns raised regarding the hotel's advertised star rating, with some guests noting a discrepancy between the displayed classification and their actual experience. Furthermore, some guests reported issues with advertised EV charging capabilities, finding them unavailable or non-functional upon arrival.