Sandman Hotel Edmonton West (Edmonton, Canada)

Numerous guests have noticed that the staff at this hotel is very friendly. Guests have frequently had their needs catered to by these staff members, even when it goes above and beyond the call of duty, and this effort has been appreciated.

Many guests have loved the location of this property, as it is just a short drive from West Edmonton Mall. Guests will frequently book this property when they plan on spending a few days exploring the mall because of its location.

Past guests have liked having two restaurants, one with a bar, on-site at this property. Having quick access to these dining options made the hotel even more convenient, as guests didn't have to venture out at night.

Multiple guests have complained that this property is starting to get run down. Both the interior and the exterior could use a thorough renovation and the rooms desperately require new furniture and fixtures.

This hotel doesn't have an elevator and this has led to unhappy guests having to carry their luggage up three flights of stairs. This has been a particularly large problem for guests with children or lots of baggage, as walking up and down the stairs can be difficult.

There have been complaints about the size of the rooms that this hotel has to offer. Guests have found the rooms quite small and this made them uncomfortable. These guests would have preferred to have a little more space in which to relax at the end of the day.