Samaria Hotel (Chania, Greece)

Many guests love the modern furniture in the room and comment that the fixtures in the bathroom look new. Others add that the building is newly renovated, and floors are spotless, and appreciate that housekeeping staff regularly cleans the room and changes the linen and towels.

Many guests love the group tours arranged by the front desk and love the fact that the attractions are easily accessible. Others add that water sports, snorkelling and scuba diving are very entertaining and appreciate that the visits to the museum and galleries are educational for the whole family.

Many guests comment the chef always comes out and chats and goes of his way to to make guests feel at home. Others add the staff are polite and helpful and appreciate that the management is attentive to personal requests.

Many guests comment that Wi-Fi is not accessible in all public areas and note that the connection speed is generally slow. Others add that they have difficulty connecting even when they are near the router but note that technical staff are available to troubleshoot connectivity problems in a timely fashion.

A handful of guests note that rooms are spread on several floors and it is difficult traversing from the room to the ground floor. Others add the top floors offer scenic views and note that there is an elevator available and manned with service staff.

Some guests note the lobby, restaurant, and pool area are crowded during peak season. Others add it is difficult finding parasols and loungers but appreciate that staff are helpful in managing large crowds and resolving issues that arise.