Zoetry Marigot Bay - All Inclusive

This resort offers a tranquil and picturesque escape, distinguished by its stunning views of a beautiful bay and marina, creating a secluded, zen-like atmosphere. It is particularly well-suited for couples seeking a romantic and relaxing getaway, including honeymooners, as well as families looking for a peaceful retreat. The property's natural beauty and the attentive nature of its staff are consistently highlighted as major draws. Guests should be prepared for the resort's hilly terrain, which involves navigating numerous stairs and inclines throughout the property. To maximize your experience, consider embracing the relaxed "island time" pace, especially concerning dining service, and explore the various excursions offered to fully appreciate the surrounding area.

Facilities & Amenities
The resort features two distinct pool areas, including a main pool with a swim-up bar and a quieter infinity pool, both generally well-maintained and clean. While some guests occasionally reported issues with towel availability at the pool, many found them readily accessible. The fitness center is available for guests, though some reviews noted concerns about broken equipment or lack of ventilation. In-room amenities are appreciated, with refrigerators consistently stocked with beverages and coffee makers provided. The availability of an app for requests and communication is also a convenient feature for many visitors, enhancing their overall stay.

Cleanliness & Room Comfort
Guest rooms are generally described as spacious and offer breathtaking views of the bay, contributing to a serene ambiance. Many guests found the rooms to be clean and the beds comfortable, ensuring a restful night's sleep. In-room amenities like stocked mini-fridges and coffee makers are frequently appreciated. However, some guests noted that certain areas of the rooms appeared dated or showed signs of wear, and a few reported minor issues such as inconsistent air conditioning or occasional presence of small insects. Housekeeping service received mixed feedback, with some praising its thoroughness while others experienced inconsistent towel replenishment or missed service.

Dining & Food Quality
The resort offers several restaurants, including Hurricane Hole, 1461, and The Cove, providing a range of dining experiences. Food quality receives mixed reviews; many guests praise the deliciousness and high quality of dishes, particularly mentioning sushi, burgers, and steak, as well as local specialties like St. Lucian breakfast and Creole night. Conversely, some found the menu options limited and repetitive, with certain dishes described as subpar or served cold. A common theme across reviews is the slow service at restaurants, with significant wait times for meals. Drink quality also varies, with some guests enjoying the cocktails while others found the house wines to be of lower quality.

Location & Accessibility
The resort boasts a central location within a beautiful and secluded bay, offering stunning views of the marina and surrounding hills. However, its remote setting means it is approximately an hour's drive from the airport and other major attractions, with the journey involving winding and hilly roads. While there is no direct walkable beach access from the main property, guests can take a short water taxi ride to a small, public beach area. This beach is noted for its scenic beauty but also for the presence of local vendors. The resort's design, built into a hillside, means guests should expect to navigate numerous stairs and inclines, as there are no elevators available.

Staff & Service
The staff consistently receives overwhelming praise for their friendliness, helpfulness, and attentiveness, with many guests highlighting their genuine warmth and willingness to go above and beyond. The butler service is frequently commended for its responsiveness and ability to assist with various requests, from restaurant reservations to personal touches. While the overall demeanor of the staff is highly positive, some guests noted that service speed at restaurants and bars could be slow. The check-in process is generally described as welcoming, with guests often greeted with refreshing towels and drinks upon arrival, setting a positive tone for their stay.

Additional Information
Guests should be aware that the resort operates on a relaxed "island time" pace, which can lead to leisurely service at times. The property's hilly terrain means there are many stairs and inclines to navigate, which might be a consideration for guests with mobility concerns. The resort also offers day passes to non-guests, which some visitors noted could occasionally lead to increased crowding at the pools. While the all-inclusive package is generally well-regarded, some guests found the pool closing times to be earlier than desired. The resort facilitates various excursions, with the "Joy's Adventure" tour being a popular choice among visitors.