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JW35+58 Lote Hotelero Nº2, P.º Xaman - Ha 19, 77710, Playa del Carmen, Mexico
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Iberostar Waves Quetzal
Iberostar Waves Quetzal
Iberostar Waves Quetzal
Iberostar Waves Quetzal
Iberostar Waves Quetzal

Good to know

  • Diverse dining with 8 restaurants

    Savor international and local cuisine across eight distinct dining venues, including Japanese, Italian, Mediterranean, and Mexican specialties.

  • Authentic Mexican-inspired decor

    Rooms and common areas feature vibrant colors, Mayan-inspired elements, and local character, providing an authentic sense of place.

  • Expansive beachfront on Riviera Maya

    Enjoy direct access to one of the finest white-sand beaches in the Riviera Maya, perfect for swimming, relaxing, and water sports.

  • Rejuvenating spa with jungle massages

    Indulge in relaxing treatments and spa sessions, including unique couples' massages offered in a serene jungle setting.

  • Engaging Star Camp for children

    Kids can enjoy a comprehensive activity program with cooking lessons, animal experiences, pool games, and nightly shows, fostering learning and fun.

This summary was created by AI and might not be 100% accurate.

About Iberostar Waves Quetzal

Set on its own white-sand beach, Iberostar Quetzal is an all-inclusive, family-friendly resort with a full-service spa and four lagoon-style pools winding through the lush jungle foliage of the grounds. All 350 guestrooms feature furnished private balcony or yard area, marble floors and bright tropics-inspired décor. They come with free Wi-Fi, flat-screen satellite TV, minibar, coffeemaker and lap-top sized safe. This resort offers unlimited free use of non-motorized watersports equipment. Other leisure amenities include beach volleyball and tennis courts, a supervised children’s pool and adult’s only pool with swim-up bar. All-inclusive dining includes three restaurants, four bars and an ice-cream stand. La Marimba is the resort’s poolside steakhouse and at La Gondola serves Italian cuisine. Cozumel offers an international buffet. From Iberostar Quetzal, Playacar Golf Club is 0.7 miles, Playa del Carmen Maritime Terminal is 1.7 miles, Xplor Theme Park is 2 miles and Pier Navega is 2.4 miles away.

Rooms

  • Premium Room

    Premium Room

    • 1 2 Double Beds, 1 1 King Bed
    • Sleeps 4
    • 377 sq ft
    • A/C
  • Last room available

    Last room available

    • 1 1 Double Bed, 1 1 King Bed
    • Sleeps 1
    • 377 sq ft
    • A/C
  • Penthouse, 2 Bedrooms, Oceanfront (Suite)

    Penthouse, 2 Bedrooms, Oceanfront (Suite)

    • 1 2 Double Beds, 1 1 King Bed
    • Sleeps 4
    • A/C
  • Premium Room

    Premium Room

    • 1 2 Double Beds
    • Sleeps 1
    • 377 sq ft
    • A/C

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Reviews

9.1
Excellent
based on 18,966 ratings from top 
sites

Review summary

Summarized by AI from 700+ reviews · Last updated: 29 May 2026

This hotel is a vibrant beachfront retreat, ideal for families, couples, and sightseers seeking both relaxation and adventure. Nestled within a secure gated community and a small jungle, the property offers direct access to a beautiful beach and abundant wildlife. The expansive swimming pools and a well-equipped gym cater to active guests, with various fitness classes available. Guests consistently praise the warm, friendly, and attentive staff, particularly the engaging animation team, and the buffet's extensive variety of fresh seafood, grilled meats, and traditional Mexican dishes. For a quieter experience, consider requesting a room facing the garden.

Rated above average for Playa del Carmen

Guest reviews

Excellent63%
Very good18%
Good9%
Fair5%
Poor5%

Top amenities

  • WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Wellness

  1. Beauty salon
  2. Steam room
  3. Sauna
  4. Hot tub

Property amenities

  1. Entrance hall/lobby
  2. Express check-in/check-out
  3. Gym
  4. Hairdresser
  5. Terrace
  6. Bar
  7. Pool bar
  8. Outdoor pool
  9. Conference rooms
  10. Non-smoking rooms
  11. Restaurant
  12. 24-hour reception

For children

  1. Childcare
  2. Playground
  3. Kids' club

Accessibility

  1. Wheelchair accessible

Room amenities

  2. Shower
  3. Openable windows
  4. Television
  5. Hairdryer
  6. Air conditioning
  7. Minibar
  8. Satellite TV
  9. Desk
  10. Small lounge
  11. Telephone
  12. Room safe

Sports facilities

  1. Volleyball
  2. Fitness
  3. Sailing
  4. Surfing
  5. Tennis court
  6. Diving
  7. Snorkelling
  8. Water sport facilities

Location

JW35+58 Lote Hotelero Nº2, P.º Xaman - Ha 19, 77710, Playa del Carmen, Mexico

Distance from Iberostar Waves Quetzal

Playa del Carmen:3.3 km

Honorable Ayuntamiento de Playa del Carmen:3.3 km

The Grand Sol de America Mariachi:3.7 km

Playalingua:3.9 km

Unidad Deportiva Ing. Mario Villanueva Madrid:4.3 km

Rio Secreto:4.6 km

Reef Villa Blanca:18.3 km

Atlantis Adventures:18.5 km

Paradise reef:18.7 km

Dzul Ha reef:18.9 km

Estación Cancún:52.1 km

Cancun International Airport:53.8 km

Explore nearby attractions

Property info

JW35+58 Lote Hotelero Nº2, P.º Xaman - Ha 19, 77710, Playa del Carmen, Mexico

Frequently Asked Questions about Iberostar Waves Quetzal

  • Is there a pool area at Iberostar Waves Quetzal?

    Yes, Iberostar Waves Quetzal offers 2 pool areas.

  • Are pets allowed at Iberostar Waves Quetzal?

    No, Iberostar Waves Quetzal doesn’t allow pets.

  • Is parking available at Iberostar Waves Quetzal?

    No, Iberostar Waves Quetzal doesn’t provide parking.

  • What time is check-in and check-out at Iberostar Waves Quetzal?

    Check-in at Iberostar Waves Quetzal is available from: . Check-out time is by .

  • Where is Iberostar Waves Quetzal located?

    Iberostar Waves Quetzal is located at JW35+58 Lote Hotelero Nº2, P.º Xaman - Ha 19, 77710, Playa del Carmen, Mexico.

The prices and availability we receive from booking sites change constantly. This means you may not always find the exact same offer you saw on trivago when you land on the booking site.

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