Remisens Hotel METROPOL

The hotel offers a memorable stay, distinguished by its impressive sea water pools and stunning views of the bay and city. Guests consistently highlight the spacious rooms, the attentive staff, the excellent breakfast, and the hotel's prime location right by the sea. This makes it an ideal choice for couples seeking a restful and comfortable break, families with children who appreciate the generous room sizes and diverse breakfast options, and sightseers looking to explore the area on foot. To enhance your experience, many suggest requesting a room on a higher floor to fully enjoy the breathtaking vistas. Additionally, guests should be mindful of the pool operating hours, as they tend to close earlier than some might expect, which is a recurring point of feedback.

Facilities & Amenities
The hotel boasts a range of facilities, with its sea water indoor pool being a significant draw for many guests, complemented by several outdoor pools and a dedicated beach pool. The spa area offers saunas, a steam room, and a relaxation area, though some guests noted that the spa is relatively small and that certain amenities like jacuzzis or specific saunas were occasionally out of order or not functioning optimally. A well-equipped fitness center is also available for guests. Convenience is enhanced by free parking in an adjacent underground garage, and rooms often include a minibar with a complimentary initial supply and a coffee maker. Guests also appreciate thoughtful touches like a pillow menu, bathrobes, and slippers provided in the rooms, contributing to a comfortable stay. However, some expressed a desire for longer pool operating hours.

Cleanliness & Room Comfort
Most guests commend the hotel's overall cleanliness and the comfort of their accommodations. Rooms are frequently described as spacious and well-maintained, with many offering captivating sea views from their balcony. The comfortable beds and the availability of a pillow menu contribute to a restful night's sleep. However, feedback on noise levels is mixed; some guests reported disturbances from a nearby casino, a loud ventilation system, or general air conditioning noise, and a few noted poor sound insulation allowing conversations from adjacent rooms to be heard. While bathrooms are generally clean and often renovated, some guests found the shower design problematic, leading to water spilling onto the floor due to the lack of a full door or curtain. The presence of carpet in rooms was a minor concern for guests with allergies.

Dining & Food Quality
The breakfast buffet consistently receives high praise for its variety, food quality, and the pleasant atmosphere of the restaurant with its beautiful terraces offering sea views. Guests frequently describe the breakfast as amazing, delicious, and sumptuous, with a wide selection of options. However, some guests noted issues with the coffee machine, experiencing long waiting times or frequent breakdowns, and a few found the gluten-free options to be limited or the orange juice to be of lower quality. Feedback on dinner is more mixed; while many found it good and varied, some considered it overpriced or not meeting 5-star expectations, citing issues like tasteless food or the use of paper napkins without tablecloths, suggesting a disparity in quality compared to breakfast.

Location & Accessibility
The hotel's central location is a significant advantage, placing guests directly on the seafront and within walking distance of many popular attractions, dining options, and the town center. Its proximity to the sea allows for easy access to the beach and coastal promenade. Guests also appreciate the convenience of a nearby bus stop for easy transit to charming towns like Piran. A major benefit highlighted by many is the provision of free parking in the hotel's adjacent underground garage, a valuable amenity in the area. While the immediate vicinity is generally calm in the evenings, the overall accessibility to both local amenities and broader regional exploration is consistently praised.

Staff & Service
The hotel's staff generally receives high commendation for their friendliness, attentive service, and overall helpfulness. Many guests highlighted the welcoming demeanor of the team, including reception, cleaning staff, and restaurant personnel, noting their willingness to assist with requests and provide a positive experience. The multilingual staff is also appreciated, facilitating smooth communication for international visitors. While most experiences with check-in and check-out processes were positive, a few isolated comments mentioned a slow check-out or an unhelpful attitude from specific reception staff members. Overall, the staff's dedication to guest satisfaction is a recurring theme, contributing significantly to the hotel's positive reputation.

Additional Information
The hotel maintains a pet-friendly policy, which is highly valued by guests traveling with their animals, though finding suitable outdoor areas nearby for pets can sometimes be a challenge. The property's connection to a casino is noted, which, while convenient for some, was a source of noise for others, particularly at night. Guests should be aware that the hotel operates with a more traditional approach to certain services; some reviews indicated a lack of dedicated room service and concierge service, requiring guests to handle tasks like laundry drop-off themselves. The hotel's design, described by some as having a "70s style" or being "older," suggests a classic aesthetic that may appeal to those who appreciate established charm over ultra-modern design.