Reichshof Hotel Hamburg (Hamburg, Germany)

Many guests like that the hotel is located close to public transportation and say that the city centre is easily reachable. Others note that several museums are within walking distance, and add that there is a supermarket in the neighbourhood.

Most guests comment that breakfast is delicious, complete with eggs, ham, and plenty of coffee and tea, and state that waiters are friendly and attentive. Others say that the portions at the restaurant are big, and add that meals are reasonably priced.

Many guests find the front desk employees helpful with showing visitors to their rooms, providing directions to the train station, and arranging sightseeing tours. Others note that employees always assist guests with heavy luggage, and add that the check-in is fast.

Several guests wish there was a minibar in rooms, and say that there is no refrigerator available. Others feel that beds are not comfortable, and state that there are no English channels on TV.

Some guests feel that the Internet is slow and disconnects regularly, and add that the password for Wi-Fi is not printed out in rooms. Others dislike that the connection in other parts of the building is unstable, especially in the restaurant and on the terrace.

Several guests report that the drain in the shower is often clogged, and add that there are no hooks for clothes and towels in the bathroom. Others wish that complimentary toiletries were restocked more often, and say that water pressure in the shower is weak.