Radisson Hotel Plovdiv

This hotel consistently impresses guests with its exceptional service and luxurious atmosphere, making it a top choice for visitors. Its signature feature is the combination of impeccable cleanliness and a tranquil setting, providing a serene retreat. It is an ideal fit for leisure travelers seeking relaxation, business travelers needing comfort and convenience, and families looking for a welcoming and well-equipped base. Guests often feel a sense of being at home due to the attentive care. To enhance your stay, be sure to explore the well-regarded spa facilities for ultimate relaxation and indulge in the highly praised breakfast, which offers a wide array of delicious options to start your day right.

Facilities & Amenities
Guests frequently highlight the hotel's excellent facilities, which contribute significantly to a comfortable stay. The spa center is a major draw, featuring a jacuzzi, multiple saunas (including Norwegian, Turkish, aroma, and infrared options), and dedicated relaxation areas, though some found the jacuzzi water too hot or the steam sauna unusable. A well-equipped gym is available 24 hours, offering cardio machines, free weights, and a multi-station machine, though its atmosphere was noted as somewhat utilitarian. Unique amenities include a Tesla supercharger for electric vehicles and a sophisticated whiskey bar offering a special experience. The hotel also boasts beautiful gardens and outdoor spaces, enhancing the overall ambiance.

Cleanliness & Room Comfort
The hotel receives high praise for its cleanliness and the overall comfort of its accommodations. Most guests found the rooms to be spacious and well-maintained, ensuring a pleasant stay. The beds are consistently described as very comfortable, contributing to a restful night's sleep. However, some guests noted that standard rooms can be quite small, and a recurring point of feedback concerns the bathroom design, with some featuring glass walls towards the room, which can compromise privacy and allow sounds to carry. Additionally, some guests experienced issues with noise levels from events held within the hotel, impacting their tranquility.

Dining & Food Quality
Dining at the hotel is a significant highlight for many guests, particularly the breakfast. It is consistently described as excellent, offering a rich variety of international hot and cold food, including quality products, fresh ingredients, and good coffee. Many appreciate the availability of gluten-free and dairy-free options, and the restaurant's commitment to clearly labeling food for allergens. The on-site restaurant serves delicious and well-presented food, with many guests enjoying multiple meals there. The whiskey bar also provides a cozy ambiance, especially with its fireplace, adding to the overall positive dining and social experience.

Location & Accessibility
The hotel's location is generally perceived as quiet and peaceful, offering a serene environment away from the immediate city bustle. While it is not directly in the city center, most guests find it conveniently accessible, typically a 20-30 minute walk or a short taxi ride to the main pedestrian street and old town. This balance allows for a tranquil stay while still being within reach of attractions. A significant advantage for guests traveling by car is the availability of a free parking lot, which is ample and well-regarded, though it can get busy during large events.

Staff & Service
The staff at this hotel consistently receives high commendation for their professionalism, friendliness, and attentiveness. Guests frequently highlight their helpfulness and welcoming demeanor, noting that the team goes above and beyond to ensure a pleasant stay. The check-in process is generally smooth, though some guests reported initial unhelpfulness or a lack of detailed information from certain receptionists. Despite minor inconsistencies, the overall sentiment is that the service is exceptional, with staff making guests feel valued and at home, contributing significantly to a positive and memorable experience.

Additional Information
Guests appreciate the thoughtful welcome gifts and small touches provided upon arrival, which enhance the overall experience. The hotel's upgrade policy has received mixed feedback; while some guests were pleased to receive complimentary upgrades to premium rooms, others with loyalty statuses reported difficulties or perceived dishonesty regarding suite availability. It is important for guests to be aware that the hotel hosts events, which can sometimes lead to noise disturbances, particularly from parties on upper floors, despite calls to reception. The hotel also offers Tesla supercharger access, a notable convenience for electric vehicle owners.