Quality Hotel Statt

The hotel offers a unique blend of historic charm and modern luxury, making it a memorable stay for many. Its signature feature is a distinctive bar and game hall located one floor below the restaurant, providing a lively and unique entertainment option. While the exterior may appear dated to some, guests are often surprised by the fresh and luxurious interior upon entering. The hotel is particularly well-suited for families due to its popular pool and dog-friendly policy, allowing pets even in a designated breakfast area. Couples appreciate the spa facilities and on-site dining, while its central location makes it convenient for sightseers and business travelers. For a more peaceful stay, guests sensitive to noise should consider requesting a room away from the train tracks or busy road.

Facilities & Amenities
The hotel features a well-regarded spa area with a pool and sauna, though some guests noted the pool can be small and the sauna occasionally cold. A gym is also available, offering equipment for strength training. Most guests appreciate the free parking located at the back of the hotel, though it can fill up quickly, leading some to use a nearby paid garage. The hotel also boasts a unique bar and game hall downstairs, providing a distinct entertainment option. While some guests found the general public areas inviting, others felt certain parts of the hotel could benefit from an update. There is also a bar on the same level as the reception, adding to the social spaces available.

Cleanliness & Room Comfort
Guests generally find the rooms to be clean and fresh, with many praising the comfortable beds and high-quality duvets that contribute to a restful sleep. However, feedback on pillows is mixed; some found them excellent and fluffy, while others described them as too large, hard, or varying in quality. Noise levels are a recurring concern, with many guests reporting street noise from traffic and train noise due to tracks running close to or even under the building. Some rooms were noted to be cold, with issues like non-functioning towel warmers in bathrooms. In-room amenities like refrigerators and kettles are often missing, and the placement of electrical outlets can be inconvenient, particularly near beds or in bathrooms for hair dryers.

Dining & Food Quality
The breakfast buffet receives largely positive feedback for its variety and overall quality, with many guests highlighting it as a strong point. Options typically include both hot and cold items, though some found the hot food, such as eggs and bacon, to be cold. There were also comments about the lack of "real" butter and certain types of bread. The coffee is generally well-regarded, but its availability is limited to specific breakfast hours, with no option for early morning coffee before the buffet opens. The hotel's restaurant and bar areas are frequently praised for their food quality and service, particularly the Italian cuisine. However, some guests were disappointed to find the restaurant closed for other meals or during their stay.

Location & Accessibility
The hotel boasts an excellent central location, placing guests within easy walking distance of the city center, shops, restaurants, and local attractions like the museum and harbor. Its proximity to the train station and bus stops makes it highly accessible for travelers using public transport. While the central position is a major advantage, it also contributes to the most significant drawback: noise. Many guests reported considerable street noise from traffic and, more notably, train noise due to the railway tracks running very close to or even beneath the hotel. This can be particularly disruptive at night, with some guests experiencing frequent train passages. Parking is available, with free options at the back of the hotel, though these spots are limited and often full.

Staff & Service
The staff consistently receives high praise for being friendly, helpful, and professional. Guests frequently highlight the reception staff for their welcoming demeanor and efficiency during check-in and check-out. Many reviewers commend the staff's willingness to assist with requests, such as providing extra bedding or addressing room issues. The housekeeping is generally described as thorough, ensuring rooms are clean and well-maintained, though a few guests reported issues with rooms not being cleaned or specific items being left behind. The restaurant and bar staff are also noted for their excellent service and attentiveness, contributing positively to the dining experience. Overall, the hotel's service-oriented approach is a recurring theme in guest feedback.

Additional Information
The hotel is notably pet-friendly, allowing dogs to stay without an additional fee and even permitting them in a designated area during breakfast, which is highly appreciated by pet owners. However, guests should be aware that the hotel's coffee availability is generally restricted to breakfast hours, with no options for early morning coffee before the buffet opens. Some guests noted a lack of common area amenities like vending machines for snacks or drinks outside of restaurant hours. The hotel also has a unique policy regarding shared facilities like the sauna, which is separated for men and women, preventing mixed-gender groups from using it together.