Quality Hotel Globe

The hotel is primarily recognized for its prime location directly adjacent to major event venues, making it an ideal choice for concert-goers and event attendees. Guests frequently highlight the hotel's excellent breakfast and the generally friendly staff. While the lobby and common areas are often praised for their vibrant atmosphere and modern design, feedback on room cleanliness and comfort is notably mixed. The hotel caters well to families due to its engaging lobby activities and available family rooms, and its conference facilities also attract business travelers. To ensure a smoother experience, it is advisable to book parking in advance, especially during peak event times, and to confirm room amenities upon arrival.

Facilities & Amenities
The hotel boasts a spacious lobby that serves as a central hub for guests, featuring a lively bar and comfortable lounge areas. This area is particularly popular for its array of games, including table tennis, shuffleboard, and foosball, providing entertainment for all ages. Guests also have access to a well-equipped fitness center that operates 24 hours a day. While free Wi-Fi is available throughout the property, some guests have noted issues with the speed and number of elevators, leading to occasional waiting times. The availability of ice machines is appreciated, though some guests have reported them being out of order or difficult to locate.

Cleanliness & Room Comfort
Feedback on cleanliness and room comfort is notably mixed. Many guests report issues with dirty rooms, citing dust, stains on carpets and linens, and uncleaned bathrooms with visible hair or soap residue. Housekeeping is often only available upon request, and even then, consistency can vary. Rooms are frequently described as worn, tired, or dated, though some are noted for being spacious. Bed comfort also receives varied reviews; some find beds comfortable and soft, while others describe them as worn out, uncomfortable, or having springs that can be felt. Pillows are often criticized for being thin or uncomfortable. In-room amenities like kettles, mini-fridges (which are sometimes empty or broken), safes, and sufficient toiletries are often lacking. Bathroom drainage issues, small sinks, and uncomfortable square toilet seats are also recurring complaints. Noise levels from traffic, elevators, and hallways, coupled with small windows that often do not open, contribute to poor ventilation and warm rooms due to inconsistent air conditioning.

Dining & Food Quality
The breakfast buffet is a highlight for many guests, consistently praised for its variety and quality of options, including both hot and cold selections. However, during peak times, especially when events are held nearby, the breakfast area can become chaotic and crowded, leading to long queues, slow replenishment of food items, and difficulty in finding seats. Some guests have reported that hot food items can be cold or that the quality of certain dishes, such as eggs or bacon, is inconsistent. The hotel's restaurant offers food that is generally described as good or even fantastic, though some guests find it to be on the expensive side. The bar service is largely positive, with guests appreciating the good drinks and the attentive staff.

Location & Accessibility
The hotel's excellent location is its most significant advantage, particularly for those attending events at Avicii Arena, Tele2 Arena, and Globen, as it is situated directly next to these venues. The metro station (Globen) is conveniently located a short walk away, typically within 5 to 10 minutes, providing easy access to the city center with just a few stops. Additionally, a shopping mall (Globen Shopping) and a supermarket are found nearby, offering convenient options for shopping and additional dining. Parking is available, often in an adjacent parking garage, but guests frequently note that it can be expensive and that spaces may be full, necessitating advance booking to secure a spot.

Staff & Service
The staff at the hotel generally receive high praise for being friendly, helpful, polite, and attentive. Many guests appreciate the staff's willingness to resolve issues and provide assistance. The check-in process can sometimes be lengthy, with queues forming, though the hotel offers self-check-in options which, while convenient, can occasionally be problematic. Guests should be aware that early check-in typically incurs an extra fee. Housekeeping is a notable area of concern, as rooms are often only cleaned upon request, and even then, requests for cleaning or fresh towels are sometimes ignored or fulfilled inconsistently. Despite these challenges, staff are generally responsive when issues like room changes or maintenance requests are brought to their attention.

Additional Information
A frequently mentioned aspect of the hotel is its policy of providing room cleaning only upon request, which can be a source of frustration for some guests. The hotel also charges early check-in fees for those wishing to access their rooms before the standard check-in time. Some rooms feature unique amenities such as gaming rooms, which, while innovative, have occasionally been reported to have technical issues. Certain accommodations also include balconies or small saunas, adding a distinctive touch to the stay. The hotel's vibrant lobby atmosphere, complete with various games and social areas, is a significant draw, fostering a lively and engaging environment for guests.