ProfilHotels Garden

This hotel is highly regarded for its exceptional breakfast buffet, which consistently receives glowing reviews for its extensive variety and quality. Its central location in the heart of the city is another standout feature, making it an ideal base for exploring. While some aspects of the hotel show their age, guests frequently commend the friendly and helpful staff and the overall good value for money. The hotel caters well to a diverse range of guests, including sightseers and business travelers due to its accessibility, couples seeking a convenient urban getaway, families who appreciate the spacious family rooms, and even pet owners thanks to its accommodating policies. To enhance your stay, guests recommend taking advantage of the complimentary coffee and tea available in the lobby throughout the day, and be aware that some beds are notably soft.

Facilities & Amenities
Guests appreciate the hotel's unique rooftop garden or terrace, which offers a pleasant and quiet space for relaxation, with some rooms even overlooking this green oasis. While there is no on-site swimming pool, the hotel does provide a sauna for guests to unwind. For those looking to stay active, a fitness center is available off-site for a small fee, and some rooms thoughtfully include dumbbells with QR codes linking to workout programs. The Wi-Fi is generally reliable, though some guests experienced occasional patchiness. The inviting lobby area serves as a comfortable communal space, offering free coffee, tea, and cookies all day, which is a much-appreciated touch. However, some guests noted that the elevators can be a bit temperamental or located a distance from certain rooms.

Cleanliness & Room Comfort
Feedback on room cleanliness and comfort is somewhat mixed, though many guests describe their rooms as generally clean and well-maintained. The beds are frequently praised for being comfortable and soft, often equipped with plenty of pillows and quality linens, ensuring a restful sleep for most. However, some guests found the beds too soft, likening them to a "hammock," which occasionally led to back discomfort. Rooms are often described as small or cramped, though family rooms are noted for their spaciousness. The bathrooms are typically compact and can appear dated, with common issues including shower screens that don't prevent water from wetting the floor, and a noticeable lack of ventilation leading to stuffiness or occasional drain smells. While the decor in many rooms is considered worn or in need of renovation, basic amenities like kettles, tea/coffee supplies, and water bottles are usually provided.

Dining & Food Quality
The hotel's breakfast consistently receives overwhelmingly positive feedback, often highlighted as a major draw for guests. The breakfast buffet is described as excellent, amazing, and fantastic, offering a wide variety of delicious options. Guests can enjoy both hot and cold selections, including scrambled eggs, bacon, sausages (with vegan alternatives available), meatballs, yogurt, granola, pastries, cheeses, and smoked salmon. The hotel also caters well to dietary needs, providing extensive vegan and gluten-free options, along with fresh fruit, vegetables, and various beverages like juices and smoothies. While the dining area can become crowded during peak times, the staff are diligent in refilling items to ensure a continuous supply.

Location & Accessibility
The hotel boasts a truly central location, making it incredibly convenient for guests to explore the city. It is situated in the heart of the city, offering easy walking distance to numerous popular attractions such as Malmö museums, various shopping centers, Lilla Torg, and Stortorget. Its proximity to Malmö Central Station and other bus stops provides excellent accessibility for public transportation, including easy connections to Copenhagen. For guests arriving by car, parking is available in an adjacent garage that is directly connected to the hotel, offering a convenient, albeit paid, solution. Despite its bustling city center setting, many guests report that the hotel rooms are surprisingly quiet, especially those on higher floors or facing the inner courtyard or rooftop garden.

Staff & Service
The hotel staff consistently receive high praise for their friendliness, helpfulness, and attentive service. Guests frequently highlight the quick check-in and check-out processes, which contribute to a smooth and efficient experience. The team is noted for being welcoming and accommodating, often going out of their way to assist with requests, such as changing rooms or providing information. A popular amenity is the complimentary coffee, tea, and cookies offered in the lobby throughout the day, which guests greatly appreciate. The hotel also demonstrates a pet-friendly policy, even providing a dedicated "dog corner" with amenities for furry companions. While some guests reported inconsistencies with daily housekeeping, the staff are generally responsive in addressing any issues that arise.

Additional Information
The hotel is widely considered to offer good value for its central location and amenities. Guests should be aware that while the hotel is generally well-maintained, its overall aesthetic is often described as old or dated, with some areas showing signs of wear. A notable feature is the pet-friendly policy, which includes a dedicated dog corner at the entrance, providing amenities like croquettes, water, and towels for pets. Rooms are often reported to be quite warm, as the hotel typically lacks air conditioning, relying instead on guests opening windows for ventilation. The hotel also offers a sauna for guest use. For convenience, guests can store their luggage for free after checking out, and the standard checkout time is a comfortable 12:00 noon.