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    Premier Inn Maidstone (West Malling) hotel (Maidstone, United Kingdom)

    Premier Inn Maidstone (West Malling) hotel (Maidstone, United Kingdom)

    About Premier Inn Maidstone (West Malling) hotel

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Parking
    • Restaurant
    • Hotel bar

    Rating overview

    • LocationExcellent  (8.5 / 10)
    • RoomsVery good  (8.1 / 10)
    • ServiceVery good  (8.3 / 10)
    • CleanlinessExcellent  (8.6 / 10)
    • Value for moneyVery good  (8.0 / 10)

    Positive Reviews

    positive:

    Popular location with handy road links

    This hotel's village location just off the M20/A228 junction was a hit with motorists in particular as it enabled straightforward access to Greater London plus Dover and Ashford for international ferries and trains. Nearby, guests could easily get to area attractions, historic West Malling and Maidstone town centre for shopping, dining, sightseeing and trains to London. Drivers also appreciated the ample free parking.

    positive:

    Praise for service and family-friendly atmosphere

    Travellers spoke highly of the customer service from the friendly, obliging and professional team on reception. Many were also upbeat about the freshly-prepared breakfasts. Families often remarked that they were well catered for at the restaurant thanks to its friendly service, relaxed environment, children's menu and play area.

    positive:

    Guests were keen on rooms

    Many reviewers thought the rooms were fine for a short stay, describing them as large, well-cleaned and comfortable. The deluxe beds also had many admirers, who said they slept well on the generously-sized pocket spring mattresses. Budget-conscious guests felt they got a decent amount of bang for their buck as the room rates were fairly reasonable.


    Negative Reviews

    negative:

    Obstacles to sleep reported

    At times, guests who felt too warm or cool claimed the rooms had inadequate climate controls. Moreover, some rooms facing the main roads were exposed to occasional traffic noise, which interrupted some light sleepers at night.

    negative:

    Occasional criticism of rooms and facilities

    Some critics reported that water pressure was low at times or that the hot water supply was occasionally unreliable. Others felt there were certain rooms with tired-looking furniture or small TVs. Free Wi-Fi network users occasionally claimed the network would benefit from a speed boost.

    negative:

    Restaurant wasn't to everyone's liking

    Several disappointed diners claimed they encountered occasionally slow service or food that was nothing special in the restaurant next door.


    All amenities

    Property amenities
    1. Parking
    2. Terrace
    3. Hotel bar
    4. Non-smoking rooms
    5. Restaurant
    6. 24-hour reception
    7. WiFi in public areas
    8. Free WiFi in public areas
    9. Luggage storage
    10. Housekeeping
    11. Free WiFi
    12. Breakfast
    13. Regular disinfection
    14. Hand sanitizer provided
    15. Safe distance
    16. Response protocol
    17. Online check-in/check-out
    18. Cashless payment
    For children
    1. Cot
    Accessibility
    1. Wheelchair accessible
    2. Accessible hotel
    3. Accessible bathroom
    4. Accessible parking
    5. In-room accessibility
    Room amenities
    1. Shower
    2. Ironing board
    3. Television
    4. Hairdryer
    5. Electric kettle
    6. Cosmetic mirror
    7. Satellite TV
    8. Desk
    9. Cable TV
    10. WiFi
    11. Free WiFi (rooms)
    12. Dining Area
    13. Closet
    Food and beverage
    1. Vegetarian food

    Contact

    Castle Way,  ME19 5TR,  Maidstone,  United Kingdom
    Telephone: +44 8715278702 | Fax: +44 8715278703 | 

    Frequently Asked Questions about Premier Inn Maidstone (West Malling) hotel

    • Is there a pool area at Premier Inn Maidstone (West Malling) hotel?

      No, Premier Inn Maidstone (West Malling) hotel doesn’t offer pool areas.

    • Are pets allowed at Premier Inn Maidstone (West Malling) hotel?

      No, Premier Inn Maidstone (West Malling) hotel doesn’t allow pets.

    • Is parking available at Premier Inn Maidstone (West Malling) hotel?

      Yes, Premier Inn Maidstone (West Malling) hotel provides Parking, Accessible parking for guests.

    • Where is Premier Inn Maidstone (West Malling) hotel located?

      Premier Inn Maidstone (West Malling) hotel is located in Castle Way, ME19 5TR, Maidstone, United Kingdom.

    • Which popular attractions are close to Premier Inn Maidstone (West Malling) hotel?

      Premier Inn Maidstone (West Malling) hotel Nearby attractions include Oxford Street, Hyde Park, Mayfair, The Hippodrome Casino London, Paddington Station, Kensington, Theatre Royal Haymarket, Marble Arch.

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