Premier Inn Maidstone (Allington) hotel (Maidstone, United Kingdom)

The accommodation at the Premier Inn Maidstone Allington is found to be of a good standard. Guests often comment favourably on everything from the decor to the selection of in-room amenities. The rooms are also described as quiet and reasonably spacious.

A considerable number of reviews indicate that guests are impressed by the standard of customer service on offer at this hotel. Services like check-in and housekeeping appear to run as smoothly as you might anticipate while staff seem happy to deal with any requests in a competent and attentive manner.

Not only is this hotel easily accessed from the motorway, it also places you within easy reach of the shopping, dining and entertainment options in the town centre. The hotel is a popular choice for guests heading to the Eurotunnel.

Although plenty of guests seemed perfectly happy with the experience in the Sir Thomas Wyatt restaurant, others complain about less than clean surroundings, limited breakfast choices and large groups of smokers hanging about outside.

Although guests describe the rooms as comfortable, warmer weather does seem to have a negative impact on enjoyment of the accommodation. The lack of in-room air-conditioning disappointed some guests as it seems the provided fans are a little insufficient.

Several guests mention that the water pressure in the hotel could be better. Also, improved lighting would be beneficial. Other guests mention that they disliked not being able to move the shower from its fixed position.