Post-Plaza Hotel & Grand Café

The hotel offers a unique experience, being housed in a beautifully restored historic building that was formerly a post office and bank, with its Grand Café serving as a central hub. Guests consistently praise the exceptional staff who are noted for their friendliness and helpfulness, alongside the delicious and extensive breakfast offerings. Its central location makes it an ideal base for exploring the city. This hotel is particularly well-suited for couples seeking a charming and romantic escape, as well as sightseers and city explorers who appreciate being within walking distance of attractions. Business travelers also find it convenient for its central position and comfortable amenities. To enhance your stay, consider inquiring about room location for optimal quietness, and be aware that parking is available nearby but not directly on-site.

Facilities & Amenities
The hotel boasts impressive facilities that blend its historic charm with modern convenience. The Grand Café and bar areas are frequently highlighted for their beautiful design and inviting atmosphere, serving as popular spots for both guests and locals. For those looking to stay active, a fitness center is available, though some guests noted that access might require a personal trainer. The hotel also features a relaxing spa, offering a tranquil escape. Guests appreciate the charming garden courtyard for outdoor relaxation, despite some suggestions for its improvement. Additionally, the hotel provides secure bicycle storage, a convenient amenity for guests exploring the city on two wheels. While the elevator is present, a few guests experienced it being slow or noisy. The hotel is also well-equipped for events, with various spaces suitable for gatherings and celebrations.

Cleanliness & Room Comfort
Guest feedback on cleanliness and room comfort is somewhat mixed, though many find the accommodations pleasant. Most guests describe the rooms as clean and well-maintained, appreciating their spaciousness and stylish decor, which often blends modern elements with the building's historic character. However, some guests reported issues with rooms not being thoroughly cleaned, mentioning dust and unvacuumed carpets. The beds generally receive praise for being comfortable, ensuring a restful night's sleep, though a few guests found the mattresses to be too soft or even saggy, impacting their comfort. Noise levels are a recurring theme; while many rooms are noted for being quiet, some guests experienced significant disturbances from external sources like street noise, kitchen operations, or noisy elevators, particularly in specific room locations. In-room amenities vary, with some rooms featuring rain showers, kettles, and mini-fridges, while others lacked expected items like hairdryers or sufficient electrical outlets.

Dining & Food Quality
The hotel's dining experience is a significant highlight for many guests, particularly the breakfast. Most guests rave about the extensive and delicious breakfast buffet, praising the fresh produce, wide variety of options, and the quality of items like freshly squeezed orange juice and baked goods. However, some found the breakfast area to be overcrowded or understaffed during peak times, leading to logistical challenges. The hotel's restaurant and Grand Café are also highly regarded for their delicious food and inviting atmosphere, with many noting the high quality of the dishes. Conversely, some guests experienced slow service in the restaurant, and a few found the portions to be small or the menu somewhat limited. There were also concerning reports of rodent sightings in the dining areas, which significantly impacted the experience for some. The bar receives positive mentions for its ambiance and skilled staff, and the hotel's coffee is frequently praised, with guests appreciating that the hotel roasts its own beans.

Location & Accessibility
The hotel's central location is consistently highlighted as a major advantage, placing guests right on the edge of the city center. It offers easy walking access to numerous popular attractions, including shops, restaurants, and cultural sites, making it an ideal base for exploring the city on foot. The train station is also conveniently within walking distance, providing excellent connectivity. While the hotel does not offer on-site parking, guests frequently mention the availability of public parking garages within a short five to ten-minute walk. These garages, though paid, are generally considered convenient, with options for unloading luggage directly in front of the hotel before parking. The proximity to various amenities and the ease of navigating the city from this location are highly appreciated by visitors.

Staff & Service
The staff and service at the hotel consistently receive high praise, standing out as a significant positive aspect of the guest experience. Guests frequently commend the team for being exceptionally friendly, helpful, and professional across all departments, from reception to the restaurant. Many highlight the warm welcome and the staff's willingness to go above and beyond to assist with inquiries and requests, contributing to a very pleasant stay. The check-in process is generally described as smooth, though a few guests experienced longer wait times. While the staff's attentiveness is widely appreciated, some reviews indicate mixed experiences regarding the resolution of specific issues, such as noise complaints or changes to booking arrangements, with a few guests feeling their concerns were not adequately addressed. Overall, the dedication of the staff to providing excellent service is a recurring theme, making guests feel valued and well-cared for.

Additional Information
Guests should be aware of several unique aspects that contribute to the overall experience. The hotel frequently hosts events and celebrations, including weddings, which can sometimes lead to increased activity in common areas. A distinctive offering is the coffee workshop, providing an interactive experience for enthusiasts to learn about coffee beans and brewing. While many rooms are well-appointed, some guests noted specific room configurations, such as attic rooms with sloped ceilings or rooms with windows that do not open, which can affect temperature control. A significant concern raised by multiple guests is the presence of rodents in the restaurant and bar areas, with some reporting sightings of mice. Although staff acknowledged the issue and stated efforts were underway to address it, this aspect negatively impacted the dining experience for some. Additionally, a few guests mentioned minor inconveniences such as slippery shower tiles or the absence of complimentary drinking water in the rooms.