PortSaid Hotel

This hotel is celebrated for its prime location offering unparalleled views of the Suez Canal, making it a memorable destination for guests. Its signature feature is undoubtedly the panoramic vistas of ships traversing the canal, providing a unique backdrop to any stay. Guests frequently highlight the spacious rooms, overall cleanliness, and the consistently friendly and helpful staff as key aspects of their positive experience. The hotel is particularly well-suited for sightseers and history enthusiasts eager to explore the area's maritime heritage, as well as couples seeking a romantic getaway with scenic views. Families also find the generous room sizes accommodating. For an enhanced experience, many recommend requesting a room on a higher floor to fully appreciate the breathtaking scenery.

Facilities & Amenities
The hotel offers a range of facilities, though some are noted as being older and in need of modernization. The swimming pool is a notable amenity, described as large and clean, though some guests mention it can be crowded or open to non-hotel guests, leading to noise. Wi-Fi access is available, but frequently reported as weak or unreliable in rooms. While the building's overall structure and elevators are perceived as dated, they are generally functional. Some reviews mention a fitness center, though its accessibility or condition is not consistently detailed. The hotel's classic architectural style, while appealing to some, suggests that a general update to its furniture and common areas would be beneficial.

Cleanliness & Room Comfort
Guests generally praise the hotel's cleanliness, noting that rooms are well-maintained despite the building's age. The spacious rooms are a consistent highlight, often featuring comfortable beds that contribute to a restful stay. However, some guests found the mattresses to be uncomfortable, leading to back pain. A recurring point of feedback concerns the bathrooms, which are often described as old-fashioned, with some guests experiencing issues like a lack of a proper shower head or minor flooding. Noise levels can be a concern, with reports of loud air conditioning units, poor sound isolation allowing corridor noise, and external sounds from the port or wedding parties. Television signal quality and limited channels are also mentioned.

Dining & Food Quality
Feedback on dining is mixed, particularly regarding breakfast. While many guests describe the breakfast as good and offering a decent selection, others found the variety to be limited, repetitive, and sometimes lacking in fresh produce like fruits and vegetables. Some guests noted that the food quality for breakfast was average, with certain items like butter showing signs of improper storage. The hotel's restaurant food quality receives varied comments, with some finding it subpar compared to the menu descriptions. Room service is generally reviewed more positively, with guests appreciating the convenience and quality of in-room dining options. Some reviews mention the use of plastic cutlery for breakfast, which detracts from the dining experience.

Location & Accessibility
The hotel's central location is overwhelmingly praised as its strongest asset, offering stunning views of the Suez Canal and easy access to the Mediterranean Sea. Guests appreciate being within walking distance of many popular attractions, the promenade, and various dining options. The proximity to the Suez Canal entrance provides a unique opportunity to observe passing ships. While the hotel does not have a private beach, it offers convenient access to the public beach, which is just a short walk away. Parking is available on-site and is a valued amenity, though it can become crowded, especially during events like wedding parties. The location is ideal for exploring Port Said on foot.

Staff & Service
The hotel's staff consistently receives high praise for their exceptional friendliness, helpfulness, and professionalism. Guests frequently highlight the attentive service provided by the entire team, from reception to housekeeping. The check-in process is often described as quick and efficient, contributing to a smooth arrival experience. Many reviews specifically commend the staff's willingness to assist with requests and provide valuable information about local attractions and activities. The overall sentiment is that the staff goes above and beyond to ensure guests feel welcome and comfortable, making a significant positive impact on the stay. Their cooperative and respectful demeanor is a recurring theme in guest feedback.

Additional Information
The hotel's classic and vintage style is appreciated by some guests, offering a sense of historical charm, though it also means the property is older and in need of renovation in certain areas. It is a popular venue for wedding parties, which can sometimes lead to increased noise levels, particularly at night, though some guests found this to be an entertaining cultural experience. While the hotel provides free parking, the lot can become very crowded due to these events. Guests should be aware that some bathroom fittings may be outdated, and general maintenance could be improved in certain areas of the building. The hotel offers access to the public beach, which is a convenient feature for guests.