Phil and Ann's Sunset Motel

This charming, modernized retro motel offers a memorable stay, distinguished by its exceptional cleanliness and recently renovated rooms that blend nostalgic appeal with contemporary comfort. Guests frequently highlight the array of outdoor amenities and its convenient location near popular attractions and beaches. It is an ideal choice for families seeking a fun, activity-filled getaway, couples looking for a quaint escape, and fishing enthusiasts due to its proximity to charters. For those planning a short stay, such as before a ferry trip, its efficiency is highly valued. To ensure a perfect night's rest, guests might consider bringing their preferred pillows, as some found the provided ones firm, and remember to turn off the in-room ice maker to minimize noise.

Facilities & Amenities
The property offers a variety of amenities designed to enhance the guest experience, particularly for those seeking outdoor recreation. Guests can enjoy a seasonal swimming pool, a large sandbox, and communal areas for relaxation such as a fire pit and spaces for badminton and volleyball. Bicycles are also available for guest use, catering to both children and adults. Inside the rooms, guests appreciate the convenience of an in-room ice maker, a refrigerator, a microwave, and pod coffee makers. Many rooms are equipped with modern comforts like lamps with chargers and a desk. For longer stays or those desiring more independence, some units, including cottages and efficiencies, feature a full kitchen with stainless steel appliances and even a washer and dryer. All rooms are fitted with split A/C heating units for climate control. However, a few guests noted concerns about specific room designs, such as a shared entrance between certain units.

Cleanliness & Room Comfort
Guests consistently praise the exceptional cleanliness of the accommodations, frequently describing rooms as spotless and well-maintained, often with daily maid service. The rooms have undergone recent renovations, featuring modern aesthetics such as wood plank flooring, stylish wallpaper, and contemporary furniture. The bathrooms are particularly highlighted for their updates, including new showers with excellent lighting and often a sliding barn door. While many guests found the beds comfortable and conducive to a restful sleep, some noted that the mattresses could be firm or the beds positioned high, and a few suggested the pillows could be improved for greater softness. Room sizes vary, with some guests finding them spacious, while others described certain units as small or compact. Noise levels received mixed feedback; most found the environment quiet and relaxing, though some experienced noise from neighbors or traffic from the main road, which air conditioning units often helped to mitigate.

Location & Accessibility
The hotel boasts a highly convenient location, making it an excellent base for exploring the surrounding area. Guests appreciate its close proximity to numerous beaches, often just a mile away, and its easy access to various local attractions and restaurants. Situated directly off Route 1, the property offers straightforward accessibility for travelers arriving by car, with ample parking available on-site. For those interested in outdoor activities, it is conveniently located near fishing charters and the Burlingame campground. Additionally, essential amenities like a mini-supermarket, CVS, and Dunkin' Donuts are within easy reach for guest convenience. While its position on a main street provides excellent access, some guests noted that this can occasionally lead to traffic noise.

Staff & Service
Guest feedback on staff and service is largely positive, with many reviewers commending the friendly staff for their helpfulness and attentiveness throughout their stay. The check-in process is frequently described as easy and efficient, often utilizing a contactless phone check-in system which guests find particularly convenient. Daily maid service is also consistently praised for maintaining the high standards of cleanliness and ensuring rooms are well-kept. However, there is notable mixed feedback regarding management interactions. While some guests reported positive experiences with the manager, others recounted highly negative encounters, including disputes over a service dog fee and instances of perceived poor service or confrontational behavior. These isolated incidents contrast sharply with the generally positive sentiment towards the broader staff team.

Additional Information
This section covers various important details that enhance the overall guest experience. The hotel operates with seasonal considerations, meaning that during the off-season, the main office may not be staffed, though phone coverage is available. Guests should also be aware that some local businesses might close after Labor Day. The property maintains a pet-friendly policy, which is a significant bonus for many travelers, though there have been isolated reports of disputes regarding service dog fees. Some guests noted specific room design elements, such as certain units having a shared entrance with an adjacent room, and a few mentioned the absence of a deadbolt on their door, though overall safety was not a widespread concern. Practical advice from past guests includes turning off the in-room ice maker at night to minimize noise and considering personal preferences for pillow firmness due to the provided options.