Palmareca Suites & Hotel

This hotel is celebrated as a lush green oasis that provides a tranquil ambiance within the city, making it a memorable retreat. Its signature feature is the extensive and beautifully maintained gardens, offering a serene escape. Guests consistently highlight the exceptional staff who are noted for their constant friendliness and attentiveness, ensuring a welcoming experience. The spacious and clean rooms contribute significantly to guest comfort, while the delicious breakfast buffet receives high praise for its variety and quality. Its central location offers convenient access to local attractions and transport. This hotel is an ideal fit for families seeking a relaxing and comfortable stay, business travelers needing a quiet and well-serviced base, and couples looking for a peaceful getaway. To enhance your stay, consider bringing insect repellent due to the abundant greenery, and be aware that some rooms may experience noise from the air conditioning units.

Facilities & Amenities
Guests frequently commend the hotel's inviting pool, which is consistently described as clean and enjoyable, providing a refreshing escape. While some guests note the pool can be small and wish it remained open later into the evening, it remains a popular feature. The hotel's extensive gardens and green areas are a standout amenity, offering a beautiful, relaxing, and well-maintained environment that contributes significantly to the tranquil atmosphere. Ample and secure parking is available, often shaded, providing convenience for guests with vehicles. Wi-Fi is provided throughout the property, though some guests have reported that the connection can be slow or unreliable in certain rooms. Additionally, water coolers with purified water are conveniently located, ensuring guests have access to hydration.

Cleanliness & Room Comfort
The hotel consistently receives high praise for its cleanliness, with guests frequently describing rooms as exceptional, spotless, and impeccable. The spacious rooms are a significant highlight, with many guests, particularly those in suites, noting they feel like mini-apartments, offering ample space for relaxation. The comfortable beds and excellent pillows are often mentioned, ensuring a restful night's sleep for most visitors. In-room amenities such as a coffee maker and mini-fridge are appreciated for added convenience. However, a recurring concern among guests is the noisy air conditioning units, which are often described as old, loud, or rattling, sometimes disturbing sleep. Some reviews also indicate thin walls, leading to occasional noise from neighboring rooms. Despite these noise issues, bathrooms are generally found to be clean, with good water pressure and hot water.

Dining & Food Quality
The breakfast buffet at the hotel's restaurant, La Calabaza, is consistently lauded as a highlight of the stay. Guests describe it as delicious, varied, and excellent, often calling it one of the best in the region, particularly for its traditional Chiapanecan dishes. The food quality is highly praised for its good seasoning and careful preparation, making it a popular choice for both hotel guests and the public. The restaurant is open for breakfast, brunch, and lunch, offering a pleasant atmosphere that sometimes includes live local music. The coffee served, including a traditional "cafecito de olla," is frequently mentioned as delicious. While the restaurant is highly regarded, it can become quite busy, occasionally leading to long lines during peak hours.

Location & Accessibility
The hotel boasts a highly advantageous central location, offering easy accessibility and a strategic position within the city. Guests appreciate its proximity to various points of interest, including shopping centers, stores, and popular establishments like Starbucks and pharmacies. The hotel is conveniently situated near public transport options and taxis, facilitating easy movement around the area. Its location also provides good access to the airport and the city center, making it suitable for both leisure and business travelers. Furthermore, the hotel offers ample, secure, and often shaded parking, which is a significant convenience for guests traveling with their own vehicles, ensuring a hassle-free arrival and departure experience.

Staff & Service
The hotel's staff consistently receives glowing reviews for their exceptional friendly staff and attentive service. Guests frequently highlight their kindness, helpfulness, and welcoming demeanor, often noting that the staff embodies the hotel's motto of being "always friendly." The quick check-in process is frequently praised for its efficiency and smoothness, allowing guests to settle in without delay. Specific mentions include the helpful security personnel who assist with parking and directions, and the efficient housekeeping team that ensures rooms are spotless and well-maintained. Guests also appreciate the staff's prompt problem resolution, with issues like air conditioning malfunctions or leaks being addressed quickly and effectively, contributing to an overall positive and comfortable guest experience.

Additional Information
Guests should be aware that due to the hotel's beautiful tranquil ambiance and lush gardens, mosquitoes can be present, and bringing repellent is advisable. The hotel's restaurant, while highly praised for its breakfast and lunch offerings, does not provide no dinner service, closing after the midday meal. The property maintains smoke-free spaces throughout, contributing to a pleasant environment for all guests. The hotel is also well-equipped to host event spaces, with positive feedback regarding its facilities and catering for corporate gatherings. Many guests are repeat visitors, some for over a decade, attesting to the consistent quality and enjoyable experience provided by the hotel.