OYO 13857 Hotel Imperial

This hotel is widely celebrated for its exceptional food quality and dining experience, often described as a classy hangout place and a notable venue for events due to its well-regarded banquet facilities. Guests consistently highlight the hotel's overall cleanliness, the professionalism of its staff, and a generally inviting ambiance. It serves as an ideal choice for various traveler types, including business travelers seeking convenience, couples looking for a pleasant retreat, families desiring a comfortable stay, and friends planning a relaxing weekend getaway or a convenient transit stay. To maximize your experience, guests are highly encouraged to explore the hotel's acclaimed dining options, which are a significant draw. Additionally, for those who prioritize natural light and air circulation, it is advisable to inquire about specific room types that feature proper windows.

Facilities & Amenities
The hotel offers a range of facilities designed to enhance guest comfort and convenience. Wi-Fi connectivity receives mixed feedback; while some guests report excellent and reliable service, others have experienced slow speeds or frequent disconnections, suggesting variability in performance. However, room service is consistently lauded for its efficiency, promptness, and the helpfulness of the staff delivering it, ensuring guests can enjoy meals and other services directly in their rooms with ease. The hotel also provides essential amenities such as hot and cold water and air conditioning in rooms, contributing to a comfortable stay. While specific details on other facilities like a fitness center or pool are not widely mentioned, the focus remains on the core in-room services and connectivity.

Cleanliness & Room Comfort
Guests frequently commend the hotel for its high standards of cleanliness and hygiene, with rooms and washrooms consistently described as neat, well-maintained, and spotless. The overall condition of the accommodations contributes significantly to a pleasant stay. However, feedback on room size is mixed; some guests found the rooms to be spacious, while others noted them as being relatively small. A recurring concern among several guests pertains to room ventilation and the presence of windows. Many rooms are reported to lack proper windows or adequate air circulation, leading to some instances of rooms feeling smelly or becoming completely dark during power outages, which can impact the overall comfort experience for some visitors.

Dining & Food Quality
The hotel's dining experience is a standout feature, with the food quality and taste receiving overwhelming praise from nearly all guests. Dishes, including both vegetarian and non-vegetarian options, are consistently described as excellent, delicious, and amazing. The ambiance of the dining areas, including outer seating and a lively bar, is highly rated, with some reviews mentioning occasional live music and attractive decoration that creates a classy atmosphere. While the culinary offerings are exceptional, many guests noted that the food is quite costly or overpriced, especially when considering the hotel's location. Despite the price point, the superior taste and dining environment make it a popular choice for meals and social gatherings.

Location & Accessibility
The hotel is strategically situated in an industrial area within Vasai East, specifically on Sativali Road. This location is frequently highlighted as being particularly convenient for business travelers due to its proximity to local workplaces and industrial zones. Guests often describe the area as quiet, providing a peaceful retreat despite its industrial setting. While the hotel itself is considered a "classy hangout place" and a pleasant "oasis" within its surroundings, some guests noted that the immediate vicinity offers limited options for shopping or other recreational activities. Views from the rooms are generally not a prominent positive feature, and some found the overall location to be less than ideal for tourism-focused stays.

Staff & Service
The hotel's staff consistently receives high praise for their exceptional professionalism, humble demeanor, and polite and cooperative attitude. Guests frequently highlight their supportive and helpful nature, contributing significantly to a positive and welcoming atmosphere. The room service is widely commended for its promptness and efficiency, with staff members going above and beyond to assist guests with their needs, although a few isolated comments mentioned occasional delays. Overall, the dedication of the staff to providing excellent service is a recurring theme, ensuring that guests feel well-cared for throughout their stay and enhancing the overall experience.