Original Sokos Hotel Kupittaa

This hotel offers a modern and stylish urban experience, with its signature feature being a direct indoor connection to the train station, making it exceptionally convenient for train travelers. Guests frequently highlight the hotel's overall cleanliness, comfortable accommodations, and the generally friendly and helpful staff. The property's contemporary design and fresh ambiance contribute to a pleasant stay, appealing to both business travelers visiting nearby university campuses or science centers, and families who appreciate the spacious rooms and thoughtful amenities. For those exploring the city, its location, while slightly outside the immediate city center, provides good accessibility to attractions via public transport or a reasonable walk. To enhance your visit, consider utilizing the hotel's direct access to the train station for easy travel connections.

Facilities & Amenities
The hotel provides a range of facilities designed for guest comfort and convenience. A rooftop sauna and terrace are highly praised, offering relaxing spaces with impressive views, though some note the sauna area can be small and has specific heating times. A fitness room is available on the top floor, and guests also benefit from complimentary access to a larger, well-equipped gym nearby. The lobby and cafe areas are described as inviting and comfortable, providing pleasant spaces for relaxation or casual meetings. While Wi-Fi is generally reliable, some guests have experienced slow or crowded elevators, occasionally leading to wait times. The hotel also features a deli for quick meals and snacks, adding to the convenience.

Cleanliness & Room Comfort
Rooms are consistently described as spacious, modern, and well-designed, often featuring unique touches like map-themed wallpaper. Most guests find the beds comfortable, contributing to a restful sleep, and appreciate the availability of multiple pillow options. In-room amenities include smart TVs with streaming capabilities, kettles for coffee and tea, and sometimes a tablet for hotel communication, though some report issues with tablet functionality or inconsistent coffee/tea refills. While many reviews praise the overall cleanliness of the rooms, a notable number of guests report issues such as dust, stains on carpets or furniture, and uncleaned bathroom floors or surfaces. Noise levels are generally low due to good soundproofing, but some guests occasionally report traffic noise or sounds from the corridor.

Dining & Food Quality
The hotel's breakfast receives mixed but generally positive feedback. Many guests commend its diversity, freshness, and wide selection, including good gluten-free options. However, some report that hot dishes can be cold or bland, and the breakfast area can become crowded during peak hours, leading to slow table cleaning and items running out. The restaurant offers good quality food, with many guests enjoying the pizzas and the overall dining experience. The rooftop bar is a popular spot, known for its pleasant atmosphere and good selection of drinks, while the lobby bar and cafe provide additional options for refreshments and light meals.

Location & Accessibility
The hotel's central location is a significant advantage, particularly its direct connection to the train station, making it ideal for those arriving by rail. It is conveniently situated near the university campus and a hospital, catering well to visitors with business or appointments in these areas. While not directly in the city center, the hotel is within a walkable distance (approximately 15-25 minutes) to downtown attractions, and a bus stop is conveniently located right in front of the property, offering easy access to various parts of the city. Parking is available in an underground garage, which is generally convenient, though some guests note that spaces can be tight or limited, and there have been occasional issues with parking payment systems.

Staff & Service
The hotel staff generally receives high praise for being friendly, helpful, polite, and attentive. Many guests highlight their willingness to assist with requests and provide information. The check-in process is often described as smooth, though a few guests have reported minor issues or delays. However, feedback regarding housekeeping is notably mixed; while some guests find it satisfactory, a significant number express dissatisfaction, citing infrequent cleaning (e.g., only every third day unless specifically requested), missed areas, or lack of refills for in-room amenities. The hotel also offers pet-friendly service, with some guests appreciating the provision of special amenities for their animals.

Additional Information
The hotel demonstrates a commitment to environmental protection, with visible efforts in recycling. A specific cleaning policy is in place where rooms are cleaned only every third day or upon guest request, which some visitors find inconvenient. For families with children, the hotel offers a kids play spot and organizes activities like a "squirrel hunt," enhancing the family-friendly experience. Guests should be aware that while electric car charging spots are available in the garage, some find them to be narrow. The hotel also provides thoughtful touches such as umbrellas in rooms, which can be useful for exploring the city in varying weather conditions.