Onomo Hotel Tanger Med

The hotel's signature feature is its unparalleled proximity to the Tanger Med Port, making it an ideal transit hotel for those catching early ferries or arriving late. It is particularly well-suited for ferry travelers and short-stay guests who prioritize convenience and a quick turnaround. Guests frequently highlight the hotel's cleanliness and the generally friendly staff. While the location is perfect for port access, it is isolated from city attractions, making it less suitable for sightseeing tourists. The hotel offers a practical stay, often described as serving its purpose effectively. To enhance your experience, consider bringing earplugs due to the port noise and confirm restaurant hours upon arrival, as dining availability can be limited.

Facilities & Amenities
The hotel provides several amenities to support a practical stay. While there is no swimming pool, some reviews mention a fitness center, though its condition and availability are inconsistent, with some reporting broken or outdated equipment. Free Wi-Fi is generally available, though some guests reported issues with connectivity or privacy. Basic conveniences like ice machines and vending machines are noted. However, some guests found a lack of in-room amenities such as water bottles, irons, or slippers. There were also reports of an elevator being absent in certain sections, requiring guests to carry luggage up stairs, which was problematic for some, especially older travelers. Additionally, some guests noted a lack of clear contact numbers for reception or restaurant services within the rooms, making it difficult to reach staff for assistance.

Cleanliness & Room Comfort
Guests generally find the rooms to be clean, tidy, and modern, contributing to a pleasant stay. The beds are often described as comfortable, ensuring a good night's sleep for many. However, the noise levels from the active port, with its 24-hour container handling, are a significant and recurring concern, making it difficult for light sleepers to rest undisturbed. Room amenities can be inconsistent; some guests reported issues with curtains not fully closing, non-functional safe boxes, or loose doorknobs. The shower design, often featuring clear glass, is noted for its excellent pressure and warmth, though some find it lacks privacy. While some rooms are described as spacious, others are considered small. Air conditioning issues were also occasionally reported.

Dining & Food Quality
Breakfast is included and receives mixed feedback. Many guests appreciate the variety and completeness of the offerings, including eggs, bread, and coffee. However, a common complaint is the late start time, often 7 AM or 8 AM, which can be problematic for guests needing to catch early ferries. Some found the breakfast quality to be poor, with cold buffet items, limited choices, or issues with the coffee machine. The restaurant for dinner also garners mixed reviews; while some found the food good, others described the menu as limited, expensive, or with slow service. Availability can be an issue, with the restaurant sometimes opening late or having many items unavailable.

Location & Accessibility
The hotel's central location within the Tanger Med Port is its primary advantage, offering direct access to ferry terminals for Spain. This makes it exceptionally convenient for ferry travelers and those with early departures or late arrivals. However, this also means the hotel is quite isolated from Tangier city, requiring a significant drive to reach urban attractions. Guests frequently report that the hotel is difficult to find due to poor signage and misleading GPS directions, especially at night. Secure parking is available and appreciated by guests traveling by car. The immediate surroundings are a busy, 24-hour working port, which contributes to significant noise but also offers unique views of port activity.

Staff & Service
The staff generally receives positive remarks for being friendly, helpful, attentive, and professional. Many guests highlight their willingness to assist with requests and provide good reception service. However, feedback is not entirely consistent; some guests reported instances of slow service, particularly in the restaurant, or staff being absent from the front desk. There were also isolated but strong complaints about staff being unhelpful or rude, and a lack of English information was noted by some international travelers. The check-in process can sometimes be slow, and issues with obtaining invoices were mentioned by a few guests.

Additional Information
Guests should be aware that this hotel functions primarily as a transit hotel, making it ideal for short stays focused on ferry connections rather than extended tourist exploration. A unique aspect of the stay is the constant industrial activity of the 24-hour port, which provides distinctive views for some, though it is also the source of significant noise. Some guests have reported occasional IT malfunctions affecting key card access, leading to unexpected delays during their stay. There were also observations regarding a general lack of attention to smaller details, such as the absence of in-room contact numbers for services or certain maintenance issues like wedged fire doors. This highlights that while the hotel serves its core purpose, guests should manage expectations regarding comprehensive amenities and seamless operations.