Olympic Palace Hotel

This hotel offers a memorable stay, distinguished by its direct beach access and extensive family-friendly facilities, including impressive pools and a well-regarded mini-golf course. It is an ideal destination for families with children seeking a fun-filled holiday, with numerous activities and kid-friendly dining options. Couples will also find appeal in the relaxing spa, vibrant rooftop bar, and beautiful sea views, making it suitable for a romantic getaway. For sightseers and explorers, the hotel's convenient location provides easy access to the airport and nearby Rhodes Town. To enhance your experience, guests recommend bringing swim shoes for the pebbly beach, considering renting a car to explore the island's diverse attractions, and noting the specific pool hours which are from 10 AM to 6 PM.

Facilities & Amenities
The hotel boasts a variety of facilities designed to cater to diverse guest needs. The multiple swimming pools are a major highlight, described as large, well-maintained, and even heated during certain seasons, though some guests noted issues with sun lounger availability due to early towel reserving and strict pool hours from 10 AM to 6 PM. The spa is frequently praised as amazing, modern, and luxurious, offering professional services, though some found it expensive and encountered unhelpful staff at the reception desk. The mini-golf course is a popular and fun activity, but guests should be aware that it, along with the game room and billiard tables, incurs an extra cost. The fitness center received mixed reviews, often described as small, outdated, and poorly located. Wi-Fi connectivity is generally reliable throughout the property, and the rooftop bar provides a pleasant setting for relaxation. The hotel also features well-kept gardens and an in-house convenience store.

Cleanliness & Room Comfort
Guests generally find the hotel's cleanliness to be of a high standard, with rooms and communal areas well-maintained and spotless, though isolated incidents of less thorough cleaning or unpleasant odors were reported. The rooms are often described as spacious, luxuriously designed, and comfortable, with many appreciating the large balconies and sea views. Most guests found the beds comfortable, ensuring a restful sleep. However, there are recurring concerns regarding noise levels, with some rooms experiencing disturbances from nearby loading bays or thin acoustics allowing sound from adjacent rooms. A significant number of reviews highlight issues with air conditioning, noting it is often underpowered or not working effectively, leading to uncomfortable room temperatures that impact sleep quality. Furthermore, the showers are a common point of contention, with many guests reporting flooding issues due to poor drainage, and some bathrooms lacking proper ventilation or storage space. In-room amenities like the television are often described as old with limited channels, and the absence of a minibar is sometimes noted.

Dining & Food Quality
The breakfast at the hotel consistently receives high praise from guests, described as rich, delicious, and offering a wide variety of choices, including kid-friendly options and even provisions for kosher diets. While some found the breakfast selection to be somewhat repetitive daily, the overall quality and abundance were appreciated. General food quality across the hotel's dining options is often described as excellent and plentiful, with a good selection of dishes. However, some guests on the all-inclusive plan found the food to be bland or not meeting a 5-star standard, occasionally lacking in fresh ingredients or Greek variety. The main buffet restaurant is noted for its extensive choices, though its atmosphere can feel busy. The à la carte restaurants, such as Oregano and Casa Bonita, are highly recommended for their quality and setting, but require advance reservations. A common point of feedback is that drinks, including even water, are not included with dinner in some dining plans, incurring an extra cost. The coffee machine at breakfast also received negative comments for its quality.

Location & Accessibility
The hotel's location is a significant advantage, offering direct access to a private beach just across the road, though guests should be aware that the beach is pebbly and not sandy, necessitating swim shoes. Its proximity to key points of interest is highly valued; the hotel is conveniently situated only about 15 minutes from Rhodes Town, a popular destination, and equally close to the airport, making arrivals and departures straightforward. Public transportation is readily available, with bus stops directly in front of the hotel providing easy and affordable access to the city and other areas. While the main road separating the hotel from the beach can be busy, the overall accessibility is excellent. Parking is available on-site, though some guests reported security concerns regarding vehicles in the parking area. The hotel's strategic position allows for convenient exploration of the island while providing a peaceful retreat by the sea.

Staff & Service
The staff at the hotel generally receives high praise for being friendly, kind, helpful, and attentive, contributing significantly to a positive guest experience. Many reviews highlight their professionalism and willingness to assist with various requests. The check-in process is often described as efficient, though some guests reported negative experiences with certain reception staff members, citing instances of rudeness or unhelpfulness, particularly regarding early check-ins. Conversely, other guests found the reception team to be very accommodating. Housekeeping is largely commended for maintaining spotless rooms, although a few isolated comments mentioned less thorough cleaning or abrupt interactions. Restaurant staff are generally seen as attentive, though some noted that the main dining areas could feel understaffed during busy periods. Feedback on pool bar staff is mixed, with some finding them excellent and others reporting less welcoming attitudes. Overall, the hotel's commitment to customer service is a recurring positive theme, despite some inconsistencies in specific areas.

Additional Information
Guests should be aware of several additional costs not always immediately apparent, such as an extra fee for using the indoor swimming pool, and charges for popular amenities like mini-golf, the game room, and billiard tables. Furthermore, some dining plans do not include drinks with dinner, even water, which can come as an unexpected expense. While the hotel is widely considered family-friendly, some guests noted that the mini club facilities are somewhat limited and located away from other areas. There is mixed feedback regarding the hotel's perceived age and condition; some describe it as recently renovated and modern, while others feel certain areas appear old or in need of updating, particularly the gym. Guests are also advised that beach towels are provided but operate on an exchange system, and there is no refreshment service directly on the private beach. The hotel's elevators are noted for being small and occasionally slow.