Oakwood Hotel and Residence Sri Racha

The hotel offers a distinctive experience, particularly noted for its stunning sea views from its high-rise structure, including a prominent rooftop bar and bistro. This feature, combined with its comprehensive Onsen facilities, makes it a memorable destination. Guests consistently highlight the hotel's overall cleanliness, spacious accommodations, and the generally excellent service provided by the staff. Its central location and array of amenities, such as the infinity pool and fitness center, cater well to various types of travelers. It is an ideal fit for business travelers due to its meeting facilities and convenient access, while couples can enjoy romantic vistas and relaxing amenities. Families appreciate the dedicated kids' club, game room, and the option of pet-friendly accommodations. For sightseers and those on long-term stays, the proximity to local attractions and in-room conveniences like washing machines are highly valued. To enhance your visit, consider booking the Onsen in advance, as it can be popular, and be mindful of potential noise from nearby evening activities, especially on lower floors.

Facilities & Amenities
Guests frequently praise the hotel's extensive range of facilities, which significantly enhance their stay. A standout feature is the Onsen, available separately for men and women, though it often requires advance booking due to its popularity. The infinity pool offers breathtaking sea views, providing a picturesque spot for relaxation, although some guests note the water can be quite cool. For those seeking active pursuits, a well-equipped fitness center is available, complete with areas for yoga and even a golf practice cage. The hotel also features a game room with a pool table and foosball, a dedicated kids club/play area for younger guests, and a library. While a karaoke room is mentioned, it has sometimes been under renovation or unavailable. The rooftop bar and bistro is a major draw, offering spectacular views. Guests also appreciate the convenience of free Wi-Fi throughout the property and the welcoming touch of welcome drinks and snacks upon arrival.

Cleanliness & Room Comfort
The hotel generally receives high marks for cleanliness and room comfort, with most guests finding their accommodations spacious and well-maintained. The comfortable beds and soft pillows contribute to a restful night's sleep for many, though some guests have found the beds to be on the firmer side. Rooms are well-appointed with modern conveniences, including a washing machine, iron and ironing board, microwave, and a large refrigerator, making them suitable for longer stays. The air conditioning is consistently described as quiet and effective. Bathrooms are typically spacious, featuring good water pressure, and some include soaking tubs and automatic bidet toilets. However, some guests have reported inconsistent hot water supply or minor drainage issues. Noise levels can vary; while some rooms are quiet, others experience street noise, club music from nearby venues, or sounds from park activities in the evenings, even on higher floors, and some note elevator noise.

Dining & Food Quality
The hotel's dining options generally receive positive feedback, particularly the breakfast. Most guests praise the good breakfast with its plenty of choice and variety, encompassing Japanese, Indian, Thai, and Western dishes. Popular features include the fresh orange juice (which guests can squeeze themselves, though this station can become crowded during peak times), honeycomb, dim sum, and an egg station. However, during busy periods, especially holidays, the breakfast area can become very crowded, leading to food running out, slow service, and tables being cleared too quickly before guests have finished. Some guests feel the overall quality or consistency of the breakfast does not always meet a five-star standard. The rooftop bar and bistro is highly recommended for its stunning views of the city, sea, and sunset, offering a pleasant atmosphere for drinks and meals. While the food at the rooftop is generally described as delicious, some find the prices, particularly for buffets, to be on the higher side.

Location & Accessibility
The hotel boasts a highly advantageous and central location, making it incredibly convenient for guests to access various attractions and amenities. It offers easy access to the sea and is directly across from the Koh Loy waterfront park, which is popular for walking, running, and features a large children's playground. The hotel provides a free shuttle service to Koh Loy island, which is visible from many rooms. Guests appreciate being within walking distance of numerous shopping malls (including Atara, Robinson, Maxvalu, and 7-11), a morning market, abundant street food vendors, and a wide selection of restaurants. Its proximity to hospitals is also noted. The hotel benefits from multiple entry and exit points, facilitating smooth travel. For those arriving by car, there is a dedicated parking building with ample parking, which is generally convenient, though some guests find it confusing or inconvenient during rain due to its separation from the main hotel building.

Staff & Service
The hotel's staff and service consistently receive high praise from guests, contributing significantly to a positive experience. The team is frequently described as friendly, helpful, attentive, and professional, going above and beyond to assist guests. The check-in and check-out process is generally reported as quick and efficient, though some guests have experienced delays during peak times. Staff are often commended for their willingness to accommodate requests, including room upgrades and late check-outs, when possible. Housekeeping is largely seen as good, ensuring rooms are clean, although a few reviews mention inconsistencies in thoroughness or in refilling amenities. While most interactions are positive, there are isolated comments regarding bell service being less helpful than expected. Overall, the staff's dedication to providing excellent service is a recurring theme, making guests feel well-cared for throughout their stay.

Additional Information
Beyond the standard amenities, the hotel offers several unique features and policies that guests should be aware of. It operates as a service apartment-style accommodation, particularly appealing for long-term stays, with rooms often including a kitchenette. However, guests note a somewhat complicated kitchen equipment request system, where items must be specifically ordered from a list, and some have reported receiving dirty equipment or lacking hot water for washing dishes in the room. The hotel maintains a pet-friendly policy, allowing guests to bring their animals for a fee, though some reviews mention a lack of specific pet amenities. Guests should also be prepared for potentially long elevator wait times, especially during busy periods, and some elevators can be noisy. The hotel's impressive height, at 48 stories, contributes to its signature views. Additionally, guests can benefit from a rewards program, which is free to join and may offer perks like happy hour discounts.