Novva Hotels Kaş

The hotel offers a distinctive and memorable experience, with its private pools integrated into many of its modern, villa-style rooms serving as a signature feature that provides an exclusive and intimate retreat. Guests frequently commend the hotel's stylish design, the generally attentive staff, and the overall cleanliness of the property, contributing to a pleasant stay. This establishment is particularly well-suited for couples seeking a romantic and luxurious escape, as well as families who value the privacy and convenience offered by the in-room pools. Those desiring a quiet and peaceful holiday environment will also find the hotel appealing. To ensure the best experience, it is advisable for guests to thoroughly check room functionality upon arrival, as some have noted minor issues in this newly opened property. Additionally, be aware that the main breakfast area can sometimes become crowded and sunny.

Facilities & Amenities
The hotel's private pools are a highly praised amenity, offering guests a personal and relaxing space, often shaded for comfort, and proving particularly convenient for families. While most guests enjoy these pools, some have reported issues such as the presence of bugs or wasps, or the water having a strong bleach smell, and a few noted a lack of complete privacy. The property also offers convenient golf carts for transport around the expansive grounds, which guests find efficient, though some mention occasional beeping noises. Rooms are generally well-equipped with a kitchenette featuring a fridge, kettle, and often a Nespresso coffee maker, though some guests found the stove to be non-functional or noted a lack of basic kitchenware. Access to Wi-Fi is available, but a few guests experienced slow or non-functional internet. A significant advantage is the ability to utilize sister hotel facilities, including additional pools, fitness centers, and a hammam, enhancing the overall guest experience.

Cleanliness & Room Comfort
Guest feedback on cleanliness and room comfort is generally positive, with many praising the incredibly clean and well-maintained rooms, highlighting the overall hygiene. The comfortable beds and high-quality linens are frequently mentioned, ensuring a restful sleep. Rooms are described as spacious, modern, and aesthetically pleasing, often featuring spacious bathrooms with a rain shower and sometimes a unique hammam concept. Some rooms also boast a fireplace, adding to the ambiance. However, a notable number of guests reported significant issues, including dirty floors, a persistent mold smell, or even finding unemptied trash and used items from previous guests upon arrival. There were also isolated reports of bathroom flooding and a bed collapsing. While air conditioning is effective, some guests noted noise levels from outside or from golf carts. Most rooms are equipped with blackout shades for light control.

Dining & Food Quality
The breakfast experience receives mixed reviews, with many guests praising its variety, fresh produce, and overall deliciousness, often highlighting the omelet station and quality items like croissants. The option to enjoy breakfast at sister hotel restaurants is also appreciated. However, a significant number of guests expressed concerns about the breakfast area itself, describing it as too small, often crowded, and excessively sunny, leading to discomfort and long queues for coffee. Some also noted that food trays were not consistently refilled, and a few found the service during breakfast to be weak or the staff's attitude less than ideal. Regarding other dining options, room service is generally described as prompt and professional, though some guests found the food tasteless. While the hotel offers access to sister hotel restaurants with good views and food, the on-site dining options beyond breakfast are limited, with some guests wishing for more comprehensive a la carte choices.

Location & Accessibility
The hotel boasts a very good location, offering a tranquil setting while still providing convenient access to the surrounding area. It is situated on a peninsula, offering stunning sea views and island views from many rooms and areas. Guests appreciate the ease of reaching the bazaar and other local attractions, often within a short drive or via public transportation like minibuses. A key feature is the private beach access, which is highly praised for its beauty and clean water, often featuring a pontoon. A dedicated shuttle service operates regularly to transport guests to this beach, adding to the convenience. However, a significant point of feedback is the presence of numerous stairs leading down to the beach, which some guests found exhausting or problematic. Parking at the hotel is available, though some guests found it unclear or limited, occasionally requiring on-street parking.

Staff & Service
The staff and service at the hotel receive overwhelmingly positive feedback, with guests consistently praising the friendly staff, their attentive service, and their overall helpful and professional demeanor. Many reviewers highlight the staff's willingness to go above and beyond to accommodate requests and resolve issues, contributing to a welcoming atmosphere where guests feel valued and at home. The guest relations team is particularly commended for their proactive approach and problem-solving skills. While the check-in process is generally described as quick, some guests experienced significant delays upon arrival, including long waits and booking mix-ups. Housekeeping is often praised for daily cleaning and fresh linens, though a few guests noted inconsistencies in thoroughness or frequency. Despite isolated comments about staff being disjointed, the prevailing sentiment is one of exceptional hospitality.

Additional Information
As a newly opened property, the hotel is still in its initial operational phase, and some guests noted minor unfinished aspects or areas for refinement. The hotel maintains a pet-friendly policy, which is appreciated by guests traveling with animals, though one review mentioned an unusual odor in a room that might have been related to a previous pet stay. A significant point of concern raised by some guests is the children's beach access policy, where children under a certain age were reportedly denied entry to the private beach without prior notification, leading to frustration and a feeling of deception for some families. The hotel is part of a larger sister hotel network, allowing guests access to additional facilities and dining options at nearby properties. The hotel also offers various events and activities, such as yoga and tasting workshops, enhancing the guest experience beyond standard amenities.