Networld Hotel Spa and Casino

The hotel's strategic location in Metro Manila, offering convenient access to key attractions and business hubs, makes it a notable choice for many travelers. Its proximity to the World Trade Center and various shopping malls like MOA positions it well for both business travelers and sightseers looking to explore the city. Many guests consistently praise the hotel's overall cleanliness, the generally accommodating staff, and the value for money it provides, often including breakfast. While the hotel is recognized for its casino and spa, it is important to note that the spa facilities are frequently reported as being under maintenance or unavailable. For those planning a stay, it is advisable to confirm the availability of specific amenities like the spa beforehand, and business travelers should be aware that some guests have encountered difficulties in obtaining proper company invoices.

Facilities & Amenities
Guests frequently report issues with the hotel's Wi-Fi, describing it as very slow, prone to disconnecting, and often lacking a stable internet connection, which can be particularly frustrating for working professionals. The air conditioning in rooms is also a common point of concern, with many guests noting it is either loud or not sufficiently cooling the room. The televisions are often described as old, sometimes not working, and lacking modern features like YouTube or USB ports. While the hotel is known for its casino, some guests express disappointment that it primarily features slots. A significant number of reviews highlight that the spa and massage facilities, a key draw for some, are frequently closed or under maintenance, leading to guest dissatisfaction. Additionally, the availability of hot water for showers can be inconsistent, with some guests experiencing lukewarm or no hot water at all.

Cleanliness & Room Comfort
Guests generally find the rooms to be clean and well-maintained, contributing to a pleasant stay. While some describe the room size as spacious and adequate, others note that rooms can be quite small, leading to varied expectations. The beds are frequently praised for being soft and comfortable, ensuring a restful night's sleep. However, a significant and recurring issue is the noise level from outside, particularly traffic from the main road, which many guests report as disturbing their sleep due to poor soundproofing. Inside the rooms, the bathrooms are often described as spacious and sometimes include a bathtub, though some fixtures are noted as being old. For smokers, the hotel does offer smoking rooms, but one guest mentioned issues with the bathroom exhaust fan being turned off at night.

Dining & Food Quality
The hotel's breakfast receives mixed feedback from guests. Many appreciate that a free buffet breakfast is included, with some describing it as outstanding, very good, or yummy, and a good value for money. However, a considerable number of guests express disappointment with the breakfast variety, noting that selections are limited and dishes can be served cold. Some also report that food runs out well before the stated closing time, with no staff available to assist. Beyond breakfast, the hotel's restaurant is generally well-regarded, with guests praising the good quality and affordability of the food. Room service is also mentioned positively for its efficiency and quality.

Location & Accessibility
The hotel boasts a highly convenient location in the heart of Metro Manila, making it easily accessible to various key areas. Guests frequently highlight its proximity to major attractions such as the Mall of Asia (MOA), the World Trade Center, and other popular tourist spots like the Baywalk and Luneta. It is also strategically situated near the airport, shopping malls, and the commercial port, proving ideal for both leisure and business purposes. While the hotel is close to the airport, guests are advised to factor in Manila's traffic conditions when planning travel times. The availability of parking is noted, and the hotel staff are helpful in assisting guests with transportation, including booking ride-sharing services.

Staff & Service
The hotel staff consistently receive high praise for their friendliness, helpfulness, and accommodating nature. Many guests commend their professionalism and willingness to assist with various requests, from providing room service to helping book ride-sharing services. The housekeeping team is also noted for maintaining clean rooms. However, feedback on the check-in and check-out process is mixed; while some describe it as simple, others report significant delays, with instances of guests being forgotten or waiting for extended periods. Some guests also encountered specific negative interactions with front desk staff, describing them as unaccommodating or having a poor attitude, particularly regarding certain inquiries or requests. Overall, the staff's dedication to service is a recurring positive theme, despite occasional inconsistencies.