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Napa Mermaid Hotel & Suites (Ayia Napa, Cyprus)

Napa Mermaid Hotel & Suites (Ayia Napa, Cyprus)

About Napa Mermaid Hotel & Suites

Napa Mermaid Hotel & Suites is an award-winning hotel in Agia Napa that boasts two amazing pools, an outdoor and a heated indoor pool. The Grecian Beach is only a two-minute walk from the establishment. All rooms are spacious and have minimalistic yet elegant designs. They are stylishly decorated using linens with warm colours and wooden furniture. In addition, each room is equipped with an LCD television, tea & coffee making facilities, a minibar, and a private balcony. The hotel features a gymnasium and a floodlit tennis court. The wellness centre houses a sauna, fitness centre, steam bath, and Jacuzzi. Furthermore, it offers relaxing massages and beauty treatments. Flavours Restaurant offers a wide range of international dishes. White Linen Restaurant is a seasonal restaurant. In addition, you can have great drinks at Andama Cocktail Bar or Bubbles Pool Bar. From Napa Mermaid Hotel & Suites, Thalassa Museum and Limanaki Beach can be reached through a five-minute drive.

Top amenities

  • WiFi in lobby
  • Free WiFi
  • Pool
  • Spa
  • Parking
  • Pets (Unavailable)
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

Rating overview

trivago Rating Index based on 5015  reviews from:
  • Hotels.com(9.2/10)
  • LocationExcellent  (8.5 / 10)
  • RoomsExcellent  (8.6 / 10)
  • ServiceExcellent  (9.0 / 10)
  • CleanlinessExcellent  (9.2 / 10)
  • Value for moneyExcellent  (8.8 / 10)

Positive Reviews


Lovely and refreshing pool area.

Napa Mermaid invites you to an invigorating swim through its large outdoor pool and indoor pool with a heating system. There is always a sun lounger for everyone and a pool for the kids. Moreover, an amazing water park can be reached within ten minutes.


Hotel is ideal for special events.

There are a lot of special events such as weddings and birthday parties held in this hotel. The state of the art facilities highly contribute to the success of these events. Furthermore, the organisers are brilliant and are very open to suggestions.


Experience a five-star treatment.

This hotel may not have a five-star status, but it gives you a five-star experience. It offers great deals. However, the best asset of this hotel is its staff. The employees treats you like family, pays attention to detail, and are multi-lingual.

Negative Reviews


Issues with the toilets.

Some previous guests leave tissues on the toilet. Moreover, some of the toilet bowls have dark marks on them. If this bothers you, contact the staff on the front desk. A cleaner will be sent immediately to clean the bathroom.


Minor issues with the windows.

The atmosphere will definitely improve if the hotel undergoes a refurbishment to increase the size of the windows since they are small. However, the natural light can still enter your room. Moreover, the ventilation is quite good since the air conditioners work well.


Cracked tiles.

There are times when there are a few broken glasses or cracked tiles in the rooms. You have to be extremely careful especially if you have your kids with you. You are encouraged to carefully inspect the rooms upon arrival. If there is any problem, notify the staff to get rid of it.

All amenities

Wellness / Spa
  1. Beauty salon
  2. Steam room
  3. Massage
  4. Sauna
  5. Hot tub
  6. Body treatments
Property amenities
  1. Entrance hall/lobby
  2. Lift
  3. Gym
  4. Hairdresser
  5. Parking
  6. Terrace
  7. Porter service
  8. Hotel bar
  9. Pool bar
  10. Outdoor swimming pool
  11. Indoor swimming pool
  12. Hotel safe
For children
  1. Childcare
Room amenities
  1. Balcony (upon inquiry)
  2. Bathtub (upon inquiry)
  3. Ironing board
  4. Openable windows
  5. Television
  6. Central heating
  7. Electric kettle
  8. Air conditioning
  9. Satellite TV
  10. Desk
  11. Safe
  12. Cable TV
Sports facilities
  1. Pool table
  2. Bike rental
  3. Fitness
  4. Horse riding
  5. Hiking trail
  6. Diving
  7. Yoga
Food and beverage
  1. Halal food
  2. Diabetic food
  1. Accessible hotel
  2. Accessible parking

Arrival / Departure

  1. Check in: 14:00
  2. Check out: 12:00


45, Kryou Nerou, PO Box 30505,  5330,  Ayia Napa,  Cyprus
Telephone: +357(23)721606 | Fax: +357(23)721909 | 

Frequently Asked Questions about Napa Mermaid Hotel & Suites

  • Is there a pool area at Napa Mermaid Hotel & Suites?

    Yes, Napa Mermaid Hotel & Suites offers 2 pool areas.

  • Are pets allowed at Napa Mermaid Hotel & Suites?

    No, Napa Mermaid Hotel & Suites doesn’t allow pets.

  • Is parking available at Napa Mermaid Hotel & Suites?

    Yes, Napa Mermaid Hotel & Suites provides Parking, Accessible parking for guests.

  • What time is check-in and check-out at Napa Mermaid Hotel & Suites?

    Check-in at Napa Mermaid Hotel & Suites is available from: . Check-out time is by .

  • Where is Napa Mermaid Hotel & Suites located?

    Napa Mermaid Hotel & Suites is located in 45, Kryou Nerou, PO Box 30505, 5330, Ayia Napa, Cyprus.