Moss Hotel & Apartments

This hotel offers a charming and well-maintained atmosphere, making it a memorable stay for many guests. Its signature feature is its central location combined with complimentary parking, providing exceptional convenience for exploring the city. The hotel is particularly well-suited for sightseers and business travelers due to its accessibility to local attractions and amenities. Families also find it appealing, benefiting from spacious rooms and proximity to a public playground. For long-stay guests, the hotel proves accommodating with thoughtful room features. To enhance your experience, be aware that the hotel does not have an elevator, which might be a consideration for guests with heavy luggage or mobility concerns.

Facilities & Amenities
Guests frequently note the absence of an elevator, which can be challenging for those with heavy luggage or mobility issues, as rooms are located on upper floors accessible only by stairs. Despite this, the hotel offers several appreciated amenities, including a bar in the cozy lobby where guests can enjoy drinks and even hot sandwiches late into the night. Many reviews highlight the availability of free hot drinks like coffee and cocoa outside of breakfast hours, a thoughtful touch. Rooms often include a refrigerator and an iron with a board, adding to guest convenience. Some guests also enjoyed the unique offering of a massage chair and the provision of umbrellas for use during their stay.

Cleanliness & Room Comfort
The hotel consistently receives high praise for its cleanliness throughout, from common areas to individual rooms. Guests frequently describe the rooms as spacious, large, and well-decorated, providing ample space for relaxation. The beds are generally found to be comfortable, ensuring a restful night's sleep, often complemented by an abundance of pillows. While many bathrooms are noted as fresh or recently refurbished, some guests found them to be small or outdated, with occasional mentions of a lack of a fan or shelf space. Noise levels are generally considered quiet, though some guests experienced street noise on weekend nights or noted the sound of church bells hourly.

Dining & Food Quality
The breakfast at the hotel is a consistent highlight, receiving overwhelmingly positive feedback for its quality and variety. Guests praise the extensive buffet, which includes a wide range of options from cereals to cooked items. Specific favorites mentioned include crispy bacon, scrambled eggs, fresh warm bread, and delicious croissants. The availability of orange juice and iced coffee is also appreciated. While most reviews are glowing, a few guests noted minor issues such as occasional slow replenishment of items or specific hot dishes not meeting expectations. The hotel also features a bar in the lobby, offering a selection of beverages and light snacks.

Location & Accessibility
The hotel's central location is a significant advantage, placing guests directly in the heart of the city. It is conveniently situated within easy walking distance of various shops, restaurants, and local attractions. Guests particularly appreciate its proximity to a shopping center, the train station, and the ferry port, making it an ideal base for exploring. A major draw is the availability of free parking directly behind the hotel, a highly valued amenity in a downtown area. The hotel's setting next to a church, park, and playground further enhances its appeal, especially for families.

Staff & Service
The staff at this hotel consistently receives exceptional praise for their friendliness, helpfulness, and attentiveness. Guests frequently highlight the super service provided, noting that employees go above and beyond to ensure a pleasant stay. The check-in process is often described as quick and efficient, with staff accommodating early arrivals when possible. Many reviews commend the staff's willingness to assist with various requests, from providing free coffee and cake to helping with laundry service and even cutting fruit for guests. The overwhelming majority of feedback emphasizes the staff's commitment to creating a welcoming and positive experience for all visitors.

Additional Information
Guests on extended stays found the hotel particularly accommodating, with some rooms featuring amenities like a refrigerator and iron with a board, making longer visits more comfortable. The hotel has a mix of renovated and older rooms, with some guests noting the charm of the historic building. While the hotel does not have air conditioning, some rooms offer views over a fountain and park. A unique, though temporary, feature mentioned by one guest was the availability of an alcohol meter for guest use. The hotel also provides free use of umbrellas, a thoughtful touch for unexpected weather.