Morosani Posthotel Davos

The hotel is a popular choice for its central location in Davos, offering direct access to ski runs, shops, and the train station, making it an ideal base for skiers and sightseers alike. Its distinctive chalet-style decor and inviting bar areas contribute to a cozy atmosphere. Guests frequently highlight the spacious rooms and the generally excellent breakfast as key positives. While many appreciate the helpful and professional staff, some experiences with service have been mixed. The hotel caters well to winter sports enthusiasts due to its proximity to the slopes and equipment rental, and business travelers attending events in Davos find its central position convenient. Couples can enjoy the hotel's dining and bar options, while families benefit from the larger room sizes. To ensure a comfortable stay, guests sensitive to noise should request a room away from the on-site club, and it's advisable to bring earplugs if light sleeping is a concern.

Facilities & Amenities
The hotel offers a range of facilities, though guest experiences are varied. The spa and wellness center are available, with some guests appreciating the chalet style and functionality, while others find the indoor pool area to be outdated or less appealing. It's noted that the spa may require a 30-minute pre-booking for activation, and some found the presence of a radio in the sauna disruptive. The bar areas, including a piano bar, are consistently praised for their beautiful and cozy ambiance, providing a pleasant space for relaxation. Parking is available, with some free options, but guests often report difficulty finding a spot due to limited availability. A ski room is provided for convenience, though some found it to be small and cramped. The elevator has received mixed feedback, with some finding it old or even non-functional during their stay. Additionally, some guests noted that the minibar in rooms was intentionally unplugged to save energy.

Cleanliness & Room Comfort
Guest feedback on room comfort and cleanliness is quite mixed. Many appreciate the spacious rooms, with some noting recent renovations to the bathrooms and flooring, describing them as modern and well-equipped. However, a significant number of reviews mention outdated rooms that appear tired, small, or even dirty, with some experiencing a persistent musty odor. While some guests found the beds comfortable, others reported very soft or worn-out mattresses and thin pillows, with double beds often being two single beds pushed together. Noise levels are a major recurring concern, with guests frequently disturbed by loud music from the on-site club, street noise, corridor sounds, and even multiple fire alarms, indicating poor soundproofing and old windows. The heating system is also problematic for some, as it can only be turned on or off, leading to rooms being either too hot or too cold. Basic amenities like a kettle or coffee maker are often absent, and some bathrooms are described as very small or having narrow bathtubs.

Dining & Food Quality
The breakfast experience at the hotel receives overwhelmingly positive feedback from guests. It is consistently described as delicious, varied, and beautifully presented, offering a wide selection including many egg dishes, fresh bread, and cheese. The breakfast buffet is noted for its comprehensive offerings, with attentive and friendly staff ensuring a pleasant start to the day. In contrast, feedback on the hotel's restaurant and dinner service is more mixed, with some negative experiences reported. While the food quality in the steakhouse and other dining areas is generally considered good, many guests found it to be quite pricey. Issues such as excessively long wait times for dinner, unpalatable dishes, and unprofessional service were mentioned by some. Despite these concerns, the hotel's bar areas are frequently praised for their inviting atmosphere and are a popular spot for guests to relax and enjoy a drink.

Location & Accessibility
The hotel's central location is consistently highlighted as one of its strongest assets, making it exceptionally convenient for guests. It is perfectly situated for skiing, with easy access to ski runs and the Jakobshorn cable car, allowing guests to quickly reach the slopes. The hotel is also within easy walking distance of the train station, shops, and other town amenities, making it ideal for exploring Davos on foot. Guests appreciate the convenience of having public transportation easily accessible, with some noting that its use is included in the hotel service, facilitating travel around the area. This prime position ensures that guests are at the heart of the action, whether they are there for winter sports, sightseeing, or attending events. The accessibility to various points of interest directly from the hotel's doorstep significantly enhances the overall guest experience.

Staff & Service
Guest experiences with the staff and service are quite varied, though many reviews highlight positive interactions. Numerous guests praise the friendly staff, describing them as polite, helpful, and professional, particularly noting their attentiveness in the restaurants and their accommodating nature. Specific individuals are often commended for making stays special. However, some guests reported encountering unfriendly staff or those who appeared unmotivated, uncoordinated, or even arrogant, particularly at the reception and during breakfast service. Issues with staff's language skills, specifically a lack of German proficiency, were also mentioned by some. The check-in process was sometimes described as lacking clear explanations, and some guests experienced privacy concerns with housekeeping entering rooms without sufficient notice. Despite these inconsistencies, many guests found the overall service to be good, with staff generally willing to assist when approached.

Additional Information
A significant point of feedback concerns the hotel's renovation needs, with many guests describing the property as old, tired, and outdated, suggesting it has not seen substantial investment in years. This perception extends to certain areas like hallways and staircases, which are also noted as being old-fashioned. Another recurring issue is the occurrence of fire alarms, with several guests reporting disruptive alarms, including some in the middle of the night. The hotel's soundproofing is frequently criticized, particularly concerning noise from the on-site club and general street sounds, which can significantly impact sleep quality. Guests should also be aware of a specific room key charge of 15 Swiss Francs if a key card is not returned or is lost. Despite its age, the hotel features an interesting structure with various buildings connected underground, which some guests found convenient for navigating the property.