Moda Hotel

The hotel is a historic building that offers a unique blend of vintage charm and modern updates, making it a memorable choice for guests. Its signature feature is its exceptional central location, placing visitors directly in the heart of downtown, ideal for concert-goers, theatre-goers, and sightseers looking to explore the city's vibrant entertainment and cultural scene. The hotel is also well-suited for business travelers due to its downtown proximity and convenient access to key areas. Guests consistently highlight the friendly and helpful staff and the overall cleanliness of the property. While many appreciate the comfortable accommodations, some note that certain areas show signs of age. For an enhanced stay, guests are advised to consider requesting a room away from the main street or stairwells to minimize potential noise, and to familiarize themselves with the off-site parking arrangements beforehand.

Facilities & Amenities
Guests find the in-room amenities to be functional, though some are basic. Most rooms are equipped with a coffee maker and a mini-fridge, which are appreciated for convenience. However, some guests note the absence of a kettle for tea or complimentary bottled water. The televisions in the rooms are frequently described as small and outdated, with some lacking modern streaming capabilities. While there are no dedicated fitness or pool facilities on-site, guests can access a microwave in the hotel's business center. The elevator is mentioned by some as being small and slow, which can occasionally lead to minor inconveniences. Despite some limitations, the available amenities generally meet the basic needs for a short stay, providing essential comforts for travelers.

Cleanliness & Room Comfort
The hotel generally receives high marks for its cleanliness, with many guests commending the diligent housekeeping staff and the spotless condition of their rooms and bathrooms upon arrival. However, feedback on room comfort and condition is mixed. While some guests praise the comfortable beds and quality linens, a significant number report that mattresses are too firm, saggy, or worn, impacting sleep quality. Rooms are often described as small or "mini," with limited space for luggage, though some find them adequate for short stays. Noise can be an issue, with guests reporting street noise, sounds from adjacent rooms due to thin walls, and creaking from wooden floors or stairwells. The building's age is apparent, with some rooms showing outdated decor, slanted floors, or minor wear in the bathroom. Despite these points, many rooms offer blackout shades for light control.

Dining & Food Quality
The hotel offers convenient on-site dining options that are well-regarded by guests. These include an Italian restaurant, Cibo, and a versatile bar area that functions as a coffee bar during the day and a wine bar, UVA, in the evenings. Many guests appreciate the food quality at these establishments, with specific praise for dishes like Eggs Benedict and the overall taste of the meals. The coffee served is also frequently highlighted as excellent. The presence of these attached venues provides a significant convenience, allowing guests easy access to breakfast, lunch, and dinner without needing to leave the building. The atmosphere in the restaurant and bar areas is often described as pleasant and inviting, contributing positively to the overall guest experience.

Location & Accessibility
The hotel's central location in downtown is consistently cited as its strongest asset, offering exceptional walkability to a multitude of attractions. Guests find it incredibly convenient for attending events at nearby entertainment venues like the Orpheum Theatre, Commodore Ballroom, Vogue Theatre, Rogers Arena, and BC Place. It is also ideally situated for shopping on Robson Street and at the Pacific Centre, with numerous restaurants and bars within easy reach. The hotel boasts excellent public transportation access, being a short walk from Skytrain stations like Granville and Vancouver City Centre, providing direct links to the airport and other parts of the city. For those arriving by cruise, the cruise port is also within a reasonable walking distance or a short taxi ride. Parking is available, though it is off-site in a nearby secure parkade, which some guests find a minor inconvenience but appreciate for its affordability.

Staff & Service
The hotel's staff consistently receives glowing reviews for their exceptional friendliness, helpfulness, and attentive service. Guests frequently commend their willingness to go above and beyond, from providing clear directions and local recommendations to assisting with luggage and accommodating special requests like early check-ins or late check-outs. The check-in and check-out processes are often described as quick and efficient. Many reviewers highlight specific instances of staff problem-solving, such as assisting guests who inadvertently booked for the wrong dates or providing umbrellas during rainy weather. The overall impression is that the team is dedicated to ensuring a positive guest experience, contributing significantly to the hotel's appeal despite some of its older features.

Additional Information
The hotel is housed within a historic building, contributing to its unique boutique feel and character, which many guests appreciate as a charming alternative to larger, more modern hotels. This older structure means that while the property has undergone updates, its age is still evident in some areas, lending it a distinct personality. A recurring point of feedback relates to the deposit policy, with some guests experiencing delays in the return of their pre-authorized amounts or encountering issues with cash deposits. Despite this, the hotel is often seen as offering good value, particularly given its prime downtown location and the level of service provided. A thoughtful touch noted by guests is the provision of umbrellas in rooms, a practical amenity that is well-received given the local climate.